Procurement & Supply Chain Director

Quick Serve F&B Concept Supply Chain Leadership

Duties and Responsibilities:

Quick Serve F&B Concept Supply Chain Leadership (primary focus)

• Design and stand up the end-to-end supply chain supporting first-store opening and subsequent multi-unit scaling, including distribution strategy, service levels, and lead-time planning.
• Lead selection, negotiation, and contracting of broadline and specialty distribution partners; define distribution center and third-party logistics strategy as unit count and markets expand.
• Establish cold chain requirements and controls with distribution and logistics partners to protect product quality and consistency.
• Own key supplier relationships, including qualification, negotiation, pricing structures, and ongoing performance management.
• Source packaging, cups, smallwares, uniforms, and branded merchandise, balancing brand standards, unit economics, and lead-time reliability.
• Source menu ingredients and inputs in partnership with the Concept leadership and test kitchen, ensuring specification integrity, supply continuity, and competitive pricing as the menu develops.
• Partner with the Development/Construction teams to support sourcing of equipment and owner-provided items for new builds.

Centralized Procurement Function Build-Out

• Design and implement the operating model for a centralized procurement function serving multiple brands, including scope, service model, intake process, and expectations.
• Author and implement enterprise procurement policy, including spend thresholds, approval authority, competitive bidding requirements, sole-source justification, and contract standards.
• Transition decentralized, department-managed purchasing into a governed central process, sequencing categories by value, risk, and organizational readiness.
• Establish sourcing playbooks, RFx templates, negotiation standards, and supplier onboarding and qualification workflows.
• Define the procurement roadmap and department plan that scales the function.

Systems & Process Ownership

• Drive system and process adoption in partnership with stakeholders, including training content, quick reference materials, and ongoing reinforcement.
• Measure and report procurement compliance, such as PO compliance rate, on-contract spend, catalog utilization, and receiving completion, and close gaps through process change and coaching.
• Evaluate and recommend additional procurement and supply chain technology to support growth.

Supplier & Contract Management

• Lead supplier selection, negotiation, contracting, and performance management as assigned.
• Establish service level agreements, scorecards, and business review cadence for key suppliers.
• Partner with Legal on contract lifecycle management, risk allocation, insurance and indemnity requirements, renewal tracking, and compliance.
• Translate sourcing activity into quantified business impact and report results to the ELT.

Leadership & Business Partnership

• Lead, develop, and scale the procurement function as it matures.
• Set priorities, KPIs, and performance expectations and establish a reporting cadence.
• Serve as a credible, responsive partner to stakeholders.

Qualifications:

Required

• Bachelor's degree in Supply Chain Management, Business, Finance, Operations, or a related field is required. Equivalent related work experience or combination of experience and education may be considered in lieu of Bachelor's degree.
• At least 7 years of progressive procurement, sourcing, or supply chain experience, including responsibility for supplier negotiation and contracting.
• At least 2 years of experience managing, directing, and developing a procurement team preferred.
• Direct quick-service restaurant, fast casual, or food and beverage supply chain experience, including distributor management and multi-unit replenishment.
• Demonstrated experience building or materially rebuilding a procurement or supply chain function, rather than only operating an established one.
• Multi-site, multi-unit operating experience in restaurant, retail, hospitality, or fitness.
• Working knowledge of procure-to-pay platforms (Coupa, R365, Crunchtime, Margin Edge, Marketman, or similar), including workflow configuration and adoption.
• Strong…