Supply Chain Planner II - Service Parts & Materials

Supply Chain Planner II
- Service Parts & Materials, Lead I
- Procurement

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career-and the lives of people across the world.

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You will operate within a defined planning scope, applying your foundational planning expertise while executing standard planning processes. This role requires a quick learner with a genuine desire to improve, an eagerness to expand their capabilities, and a strong analytical curiosity and critical thinking.

• Planning Execution:
  Support demand forecasting, inventory planning, and material planning activities within assigned product or lifecycle scope. Execute planning activities using enterprise planning systems to align supply and demand. Support planning deliverables related to NPI readiness, ECO planning, sustaining operations, and transitions.
• Scheduling
  - Develop and maintain production, material, and supply schedules to support customer demand and business objectives. Monitor schedule adherence, identify capacity constraints, material shortages, and supply chain risks, and drive timely resolution with cross-functional teams. Coordinate schedule changes resulting from demand fluctuations, engineering changes (ECOs), NPI builds, and supply interruptions while balancing inventory, service, and operational goals. Ensure planning parameters and scheduling data are accurate to support execution, visibility, and on-time delivery performance.
• Analysis & Problem Solving:
  Perform part shortage analysis, root cause analysis, and basic scenario evaluation. Identify risks related to material availability, service levels, or transitions and escalate with supporting data. Support corrective implementation under established processes and guidance.
• Cross-Functional Collaboration:
  
  Work with Product, Business Units, Service Business Units, Operations, Logistics, and Regional Planning partners to resolve planning issues. Act as a planning point-of-contact within defined scope, communicating status and risks clearly and professionally.
• Process & System Discipline:
  Maintain accuracy of planning data and support adherence to standard planning processes. Participate in continuous improvement initiatives related to planning tools, processes, and data quality.
• Learning & Development:
  Develop planning judgment by understanding downstream impacts of planning decisions. Progress from executing defined plans to identifying risk and proposing improvements.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

• Bachelor's degree from an accredited university; emphasis in Supply Chain or Engineering, Industrial Engineering preferred.
• 3-7 years of inventory management, supply planning, or demand planning experience (including KPI management).
• Semiconductor background strongly preferred, especially in Parts, Warranty, or Service.
• Proficient with ERP/supply chain systems (Oracle, SAP, SPP, or similar).
• Self-motivated, accountable, strong project management and innovation skills.
• Excellent analytical ability; proven use of data-driven analysis to develop solutions. Familiar with Tableau, Power BI, SQL. Skilled in interpreting complex data sets to identify trends and issues.
• Skilled in Microsoft Office.
• Strong collaborator with internal teams and customers.
• Sound business acumen and understanding of key business drivers.
• Effective problem-solving, critical thinking, and attention to detail.
• Demonstrate curiosity and structed learning.
• Education:
  • Bachelor's Degree
• Years of
  
  Experience:
  • 4 - 7 Years

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth…