Healthy Gut LLC - Operations Manager

Own every product run from production order to live for sale.

$3,500–4,000/month | Full-time | Remote, US MT overlap
Healthy Gut is a supplements brand selling direct through its own Shopify store, Amazon (FBA) and distributor channels. Our product lines include Tributyrin-X, BeSerene IR & Daily, Magnesium-HP, Holo Zyme, HCL Guard, Holo Immune and Hista Harmony.

We work with contract manufacturers across Europe and the US, move freight through a mix of domestic and international carriers, and run fulfilment through Shipfusion, our 3PL. Operations are coordinated in Asana, with comms running across email and Slack.

We're a small, focused team building a growing supplements business, and this role is the operational backbone that keeps every product moving from formulation through to live sale.

We're looking for an Operations Manager who owns the end-to-end journey of every Healthy Gut product — from the moment a production order is placed with a contract manufacturer, through freight, import and quality documentation, to finished goods checked into 3PL inventory and live for sale across every channel.

This is a coordination-heavy operations role sitting at the intersection of manufacturing, logistics, regulatory/quality documentation and e-commerce catalog management. You'll keep many concurrent product runs moving on schedule, maintain the master records everyone else relies on, and act as the central communication hub between outside partners (manufacturers, freight forwarders, the 3PL) and internal leadership, marketing and inventory planning.

Some overlap with US Mountain Time is needed, but exact working hours are negotiable.

Production & manufacturing coordination

• Track purchase orders and production timelines with contract manufacturers for every SKU and run
• Check in ahead of each reorder to confirm lead times, secure production slots and flag risks to stock coverage
• Coordinate formula updates and reformulations — ingredient changes, capsule-size constraints, potency targets — including routing R&D contracts and bench testing
• Source raw ingredients — identify and qualify suppliers, request samples and specifications, gather quotes, and compare options on both quality and cost so the Founder/Formulator can make the call
• Track raw-ingredient sourcing and documentation, and decisions on existing vs. new material lots
• Track production invoicing: down payments, proformas, credit notes and final invoices

Freight, import & insurance

• Solicit and compare freight quotes across carriers for domestic and international lanes, and book pickups
• Coordinate international air freight and import logistics — customs clearance, customs bonds, TSCA documentation and FDA release
• Arrange cargo insurance per shipment and confirm full shipment value is covered
• Act as the logistics point of contact between manufacturers, forwarders and the 3PL

3PL intake & inventory (Shipfusion)

• Create inbound shipments for every run and component order (bottles, pill cases, glass jars)
• Create and configure new SKUs — cost, retail price, weight, country of origin, HS/tariff codes
• Enter and update case sizes, unit counts, weights, dimensions and lot/expiration dates
• Track check-in and resolve discrepancies — damaged, missing or rejected units

Quality documentation (CoAs)

• Request current CoAs from manufacturers for each new lot and locate historical ones when needed
• Edit raw CoAs into public-ready versions, upload both to the shared drive
• Maintain the master CoA spreadsheet and hand public-ready files to Marketing

Labels, renders & creative assets

• Coordinate new and updated label designs with manufacturers and the label printer — proofs, dies, estimates
• Prepare and route label files, convert to web-ready formats, hand off…