Shipping and Receiving Clerk

Job Title:
Shipping and Receiving Clerk / Logistics Coordinator Job Description

This role oversees the safe, efficient, and timely flow of materials and finished goods through a manufacturing facility that produces multiple audio-visual product lines, including projectors, screens, and window shades. You coordinate the end-to-end order and distribution process, ensure production lines receive the right materials on time, and support accurate, on-schedule order fulfillment. In addition to planning and coordination, you actively support daily warehouse operations, working closely with warehouse, packaging, and procurement teams to improve material flow, reduce costs, and maintain high standards of accuracy, compliance, and customer service.

• Monitor and control the order process to ensure an efficient and adequate flow of goods from receipt through fulfillment.
• Coordinate activities across warehouse, packaging, and procurement teams to drive efficient material movement, reduce costs, and minimize inventory investment.
• Support production scheduling by reviewing and participating in the planning of production operations to ensure customer requirements are met on time.
• Safely and efficiently unload (devan) inbound shipping containers, inspect incoming goods, and stage materials for receipt and put-away.
• Assist warehouse associates with weighing and measuring orders to ensure accurate documentation, shipping, and order fulfillment.
• Perform additional hands‑on warehouse functions as needed to maintain workflow and support production and shipping demands.
• Develop, implement, and maintain logistics and warehouse processes that reduce operational costs and improve customer service outcomes.
• Review and analyze existing department procedures, policies, and workflows to identify inefficiencies and implement process improvements.
• Continuously drive improvements in order accuracy and reduce fulfillment lead times across all product lines.
• Coordinate with carriers and brokers via email and phone to ensure timely, accurate communication and the smooth movement of goods.
• Work closely with procurement and packaging teams to provide required product quantities and ensure correct orders and materials are available for daily production.
• Manage scheduling of packaging and processing materials to support production demands and meet customer commitments.
• Maintain accurate documentation and records of logistics activity, shipping, and order fulfillment for reporting to management.
• Perform other related duties as assigned to support overall logistics, warehousing, and production operations.

• Minimum of two years of related logistics, supply chain, or operations experience, including direct experience working with carriers and brokers.
• Hands‑on experience using warehouse management systems (WMS) and transportation management systems (TMS), or an equivalent combination of education and experience.
• Experience with inventory, shipping and receiving, logistics, and inventory control in a warehouse or manufacturing environment.
• Proficiency with ERP systems for order management, inventory visibility, and logistics coordination, with Net Suite ERP experience considered a plus.
• Ability and willingness to perform hands‑on warehouse tasks, including devanning containers and assisting with weighing and measuring orders.
• Strong commitment to excellence and high standards in work quality and output.
• Excellent written and oral communication skills for effective coordination with internal teams, carriers, and brokers.
• Strong organizational, problem‑solving, and analytical skills to manage multiple priorities and improve processes.
• Demonstrated ability to coordinate across multiple departments and functions…