General Manager - Class A High-Rise

We are seeking an experienced General Manager to oversee the day-to-day operations, financial performance, and resident experience of a luxury, mixed-use high-rise property consisting of 350+ residential units along with office, retail, and/or hospitality components. This role requires a strong leader with a hospitality-driven mindset, exceptional operational expertise, and the ability to manage complex assets at the highest level.

Key Responsibilities:

• Provide full operational and financial leadership for a luxury high-rise mixed-use property
• Oversee residential, retail, office, and amenity operations to ensure seamless integration and service delivery
• Lead, mentor, and manage onsite leadership teams across property management, concierge, engineering, security, and leasing
• Drive NOI performance through budget management, expense controls, revenue optimization, and capital planning
• Deliver an elevated resident and tenant experience aligned with luxury hospitality standards
• Partner with ownership, asset management, and third-party vendors on strategic initiatives and long-term planning
• Oversee compliance, risk management, safety protocols, and regulatory requirements
• Manage capital projects, building systems, and preventative maintenance programs
• Serve as the primary point of contact for ownership, residents, tenants, and key stakeholders

Qualifications:

• 8+ years of experience in luxury high-rise, mixed-use, or hospitality-driven property management
• Proven experience managing 300+ unit luxury residential assets
• Strong leadership skills with experience managing large, multi-department teams
• Demonstrated financial acumen, including budgeting, forecasting, and P&L responsibility
• Exceptional communication, organizational, and problem-solving skills
• Experience with mixed-use assets (residential, office, retail, hotel) strongly preferred
• Bachelor’s degree preferred; CPM, RPA, or hospitality credentials a plus

Why This Role:

• High-visibility leadership role at a flagship luxury asset
• Opportunity to shape resident experience and operational excellence
• Competitive compensation and performance incentives
• Long-term growth potential within a sophisticated ownership platform