Managing Director, Multifamily

Job Title

Managing Director, Multifamily ()

The Managing Director serves as the market leader for a designated sub-region, overseeing the firm’s Austin residential portfolio. In partnership with Regional Property Managers, the role is accountable for achieving operational and financial targets, delivering high-quality service, maintaining strong client partnerships, and ensuring sustained profitability and growth.

• Create value through new business growth in Residential Portfolio’s, cross sell service lines and geographic locations for additional revenue for the firm, identify and pursue expansion of service opportunities with existing clients
• Develop/implement/enhance marketing plans for Residential Portfolios organize/lead team
• proposals for new business while leveraging relationships to maximize success rate
• Participate in monthly calls to share best practices and produce leads for residential clients in multiple markets
• Establish and monitor appropriate checks and balances to ensure high level of quality in operations while ensuring that Residential teams understand and exceed Client goals and objectives for each property
• Negotiate property management agreements with all clients
• Ensure compliance with all management agreements, service contracts, and accounting policies and procedures as well as SOC controls
• Review and approve expenditures, which exceed the authority level established for property manager per the management agreement or C&W's SOC controls
• Guarantee timeliness and accuracy of financial and management reports
• Maintain relationships with Client's key decision makers
• Verify the existence of property procedures including Operations Manual, Tenant Handbook, and Emergency Procedures per C&W's or Client's policies and procedures
• Collaborate with client accounting, corporate accounting, finance, TQC, and other functional leaders
• Develop the most profitable and efficient personnel model to staff each asset
• Participate in national Residential task forces and/or committees
• Deliver financial results (P&L responsibility), as well as preparing market level Residential budgets, including monthly variances and forecasting

• Financial Acumen
• Customer Focus (internal and external) and Communication Proficiency (oral and written)
• Time Management Skills and People Management Skills
• Leadership and proven experience in identifying, developing, and motivating team members
• Business Development and proven track record in generating new business
• Extensive experience in analyzing and negotiating commercial lease and/or contract language
• Develop the most profitable and efficient personnel model to staff each asset
• Excellent negotiation skills and be able to meet deadlines

• Bachelor’s Degree required
• Graduate Degree preferred

• 10+ years of Property Management experience
• 10+ years of Management experience
• CPM and/or RPA comparable experience in a Senior Leadership role

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time;

regularly use hands to operate office machinery and regularly required to walk, talk, and hear.

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be…