Associate Vice President, Marketing Operations

Avenue5 is growing, and we are in search of an associate vice president of marketing operations to join our dynamic team of Fivers!

We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:

• Listen to our associates, recognize them, and give them room to grow
• Invest in our associates to help them become the best version of themselves
• Approach every important decision with our associates in mind
• Celebrate our associates’ successes and encourage them to raise the bar even higher

The associate vice president, marketing operations is responsible for the oversight of property marketing performance, initiatives, and associates for the identified portfolio of multi‑family properties. This role provides innovative marketing solutions that scale marketing efforts across regions and properties, leveraging the Avenue5 best‑in‑class marketing techniques to maximize property performance, and streamline support to clients and internal teams. The associate vice president is also responsible for identification and ownership of key department initiatives based on identified goals and areas of focus and ensuring alignment among associates on identified departmental goals and meeting established KPIs for set initiatives.

Through leveraging their extensive subject matter expertise in traditional and digital marketing techniques and their understanding of the market landscapes, this role will support, guide, and provide feedback to the property marketing associates this position directly oversees as well as the operational leaders regarding the development of integrated marketing programs at a portfolio‑level.

· Mentor, train, and grow marketing operations associates in a designated portfolio

· Ensure goals and expectations are met through delivering consistent and superior customer service to key stakeholders

· Understand the client’s and company’s business objectives to ensure maximization of property marketing efforts and optimal property performance

· Identify and manage key department initiatives based on department goals and areas of focus to optimize marketing efforts for Avenue5 properties

· Identify solutions that scale and streamline support across assigned portfolio to maximize value for our properties and create consistency across common marketing materials for clients and operators, collaborating with associates and operations leaders to implement

· Maintain a working knowledge of all the features, functionality and benefits that make Avenue5’s products and services superior in the multi‑family property management space and work alongside the national property marketing team to elevate internal programs, where needed

· Understand the market landscapes including technology trends, competitor strengths, and weaknesses as it relates to property management and property marketing

· Maintain oversight of property performance at a portfolio‑level and strategize on support to focus in on identified properties to elevate portfolio performance and achieve established KPIs

· Support in maintaining strong client relationships to ensure that marketing support is adequate and that needs are met

· Collaborate with operational leaders and the property marketing team to design a customized, effective strategy for growth at all properties in the regions and/or assigned portfolios

· Ensure consistency in marketing support across assigned portfolio and work alongside property marketing leadership and senior marketing manager, strategic accounts to ensure these expectations are aligned nationally

· Support new business efforts and Avenue5’s growth through oversight of all RFPs for designated portfolios by collaborating with associates to ensure needs are met through consistency, optimized strategy, and delivery

· Perform other duties as assigned

· Bachelor’s degree in marketing, communications, public relations, or a related field is required. Master’s degree is preferred in marketing, communications, public relations,…