Section Services Officer

Date:
Feb 13, 2026

Location:

AUSTIN, TX

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Functional

Title:

Section Staff Services Officer

Job Title: Staff Services Officer V

Agency: Dept of State Health Services

Department: Infectious Disease Prevention

Posting Number: 13903

Closing Date: 03/15/2026

Posting Audience: Internal and External

Occupational Category: Office and Administrative Support

Salary Group: TEXAS-B-21

Salary Range: $4,523.16 - $5,888.50

Pay Frequency: Monthly

Shift: Day

Telework: Not Eligible for Telework

Travel: Up to 5%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Job Location City: AUSTIN

Job Location Address: 1100 W 49TH ST (RDM)

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Under the general direction of the Section Director for Disease Surveillance and Epidemiology Section (DSE) and operating with minimal supervision, performs highly advanced (senior-level) staff services work for the Section. Advises the Section Director, Emerging and Acute Infectious Disease Unit, Healthcare Safety Unit and the Zoonosis Control Branch on policy implementation in dealing with local, state and federal officials and their staff as well as advising on special projects, personnel issues, agency policies and procedures.

Provides direction and guidance necessary for the day-to-day functioning of the Section and its Units, Branches and Groups. Works with the Section Director to provide guidance and direction to the Units and Branch on management activities to carry out the mission of the Section, Division and the department. Identifies needed areas of change or improvement in the Section and makes recommendations.

Liaison to the Office of Chief State Epidemiologist regarding human resources, policies, procedures, assignments, and activities to carry out the mission of the Division. Represents the Section, as needed, in the absence of the Director. Prepares reports for the Section Director. Participates in a wide variety of projects, as assigned, affecting most areas of the Section. Prepares high-level human resources support to DSE managers and directors.

Develops DSE out-of-state travel plans. Works under limited direction with extensive latitude for the use of initiative and independent judgment.

20% Represents and acts on behalf of the Section Director to provide direction and guidance to the Units, Branches and Groups within the Section on policy, planning, and operations of the Department of State Health Services (DSHS). Facilitates and coordinates the flow of administrative assignments and composes/edits final responses. Oversees the workflow of the Section to ensure timely preparation of and response to correspondence, inquiries, reports, and other time‑sensitive items.

Maintains continuous communication and coordination with Unit Managers and associated key staff through the distribution of memoranda and by conducting and facilitating meetings, as needed. Observes and evaluates potential Section management problems. Prepares reports, formulates resolutions, and advises Section Director accordingly. Liaison to the Office of Chief State Epidemiologist Division regarding assignments and activities. Prepares reports for the Section Director utilizing Word, Excel, PowerPoint and the Internet.

20% Assigns and manages projects related to DSE operations; reviews written materials and advises the Section staff on DSHS policies and procedures. Develops policies and procedures and guidelines related to DSHS activities. Prepares justifications for and assists in implementing procedural or policy changes. Works with managers to initiate written procedures for work systems and policy guidance to staff. Develops policy and procedure manuals.

Monitors for compliance and periodically evaluates for possible revisions. Serves as team lead on program and/or project work teams and outreach activities designed to improve the overall relationship between the Section and Division. Coordinates the submission of the Quarterly Performance Measures for the Section. Prepares briefing documents and analysis with regards to the Sections Performance Measures. Serves as…