Risk & Compliance Program Manager

Unchained offers a suite of bitcoin financial services built on top of a unique collaborative custody model. These include: buying and selling bitcoin directly to and from cold storage, bitcoin retirement accounts, bitcoin-backed loans, concierge services to educate clients on best security practices, and cold storage solutions for institutions and other businesses.

Unchained is looking to expand our team to include a highly skilled Risk & Compliance Program Manager to lead and oversee critical initiatives that ensure our organization meets its regulatory obligations and manages enterprise risk effectively.

The Risk & Compliance Program Manager is responsible for leading, managing, overseeing, and delivering on critical Compliance initiatives such as new program design, technology implementation, regulatory engagements, and compliance remediations. This role sits at the intersection of project management, risk management, and compliance strategy.

This position reports directly to the Head of Fraud & Risk and will work cross-functionally with multiple departments. As a senior manager at Unchained, this position is an important member of the Governance, Risk, and Compliance leadership team and requires a leader who can navigate complex regulatory landscapes, communicate effectively at all levels, and embed risk and compliance into the fabric of our business operations.

• Assist in scaling the compliance framework ensuring it is tailored to the unique challenges and opportunities to Unchained.
• Lead compliance projects, including regulatory change implementations, internal audit remediation, policy overhauls, and assist in enterprise risk management (ERM) framework enhancements
• Develop and maintain comprehensive project plans, including scope, schedule, budget, resource allocation, and risk registers, ensuring projects are delivered on time, within scope, and on budget.
• Facilitate cross-functional collaboration between Legal, Operations, Product, Security, and Finance departments to ensure alignment and seamless execution of compliance and risk initiatives.
• Manage relationships with external auditors, regulators, and consultants as needed, serving as a point of contact for project-related inquiries.
• Prepare and present detailed status reports, executive summaries, and steering committee updates to leadership.

• You have a bachelor’s degree in Business Administration, Finance, or Law or relevant industry experience.
• You have 5-7 years of experience in a regulatory, compliance, or advisory role within a highly-regulated industry. Experience with managing a money transmission or commercial lending programs is preferred.
• You have a proven track record of successfully managing complex, multi-stakeholder projects from inception to completion, demonstrating strong leadership and organizational skills.
• You are an exceptional communicator with the ability to articulate complex risk and compliance concepts to non-technical audiences and translate regulatory requirements into operational controls and business processes.
• You are familiar with regulations, including, but not limited to, state money transmission requirements, Reg E, TILA, ECOA, UDAAP, and other consumer compliance regulations.
• You have hands‑on experience in license management and in managing regulatory examinations and audits.
• You are comfortable working in a fast‑paced, regulated environment; proactive and self‑driven in managing competing priorities.
• You reside in the United States.

• You have direct experience working in a highly-regulated financial services environment.
• You have prior experience working for a state or federal financial services regulator.
• You hold an advanced certification like PMP, CRCM, or a law degree (Juris Doctor, JD).
• You have an interest in bitcoin and regulatory developments, with a demonstrated willingness to learn, adapt to change and ambiguity, and contribute to our mission.

• Company paid medical, dental, and vision coverage