Regional Credit Supervisor

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Lowe's Pro Supply is a wholly owned subsidiary of Lowe's Companies Inc primarily focused on serving the multi-family property management industry with maintenance, repair, and operating supplies. The business is experiencing rapid expansion and we are seeking a Regional Credit Supervisor. The Regional Credit Supervisor is primarily responsible for the supervision of regional credit and collection activities. This is a key "hands on leadership" position with responsibility for managing the assigned Region's accounts receivables to achieve specific financial goals and objectives outlined by the Company.

The Regional Credit Supervisor will utilize processes, A/R aging reports, Cforia, SX.e, Bill Trust, Zen Desk and other system driven tools to monitor the customers assigned to his/her region. The candidate must possess strong customer service skills and good working knowledge of credit and accounts receivable, more specifically, ability to make sound judgement decisions on the status of a customer account, aging, and soft collections.

• Provides direction, training, coaching, development, and performance management activities for a team of Credit Representatives and Lead Credit Representatives responsible for a specific portfolio of Multi-family, Student Housing, Government, and Commercial accounts
• Act as subject matter expert to support team and field partners with credit and company payment policies, processes, and procedures
• Works cross functionally with key stakeholders to deliver Credit departmental objectives
• Initiate and participate in process improvement projects; providing recommendations to Credit Director
• Generate weekly and monthly reports to provide to team and management
• Maintain accurate credit and collection files as well as electronic collection notes in Cforia
• Develop key strategies to support team with achieving monthly/quarterly/goals
• Secure Lien rights for eligible accounts within your portfolio
• Submit and communicate (as appropriate) accounts for collections and bad debt write-off
• Assess credit risk and establish/increase credit limits within DLA (CLIR – Credit Limit Increase Review), and/or approval for Pro Card
• Assist with account reconciliations and order management, as needed
• Other duties, as assigned

• 3-5 Years Minimum supervisory experience Required
• Experience working with collections software required. Required
• Cforia experience preferred Preferred
• Experience working with online payments platform required, such as Bill Trust Required
• Experience working with ERP system Required
• Infor SXE experience Preferred

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.

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Pay Range: $72,400.00 - $ annually

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.

Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.