Regional Transitional Maintenance Director

The purpose of the Regional Transitional Maintenance Director is to assist in the development of CWS maintenance programs and to support, train, and provide guidance to the Maintenance Directors and assets as it relates to maintenance operations. Expected travel for the RTMD position is 100%.

To ensure the health and wellbeing of people and property, through consistent implementation of fire life-safety and preventative maintenance programs.

Reporting: Position reports to a Regional Director

CWS Portfolio: 105 properties, 30,000+ A units in North Carolina, Georgia, Texas, Colorado, Arizona, Tennessee, California, and Washington. CWS expects the portfolio to grow to 150 properties in the next seven years.

Employee Responsibility: This position has no direct reports.

CWS Purpose: “Enhancing Lives the CWS Way”

CWS Values

• Honoring Our Word
  • Do what you say you will do.
  • Employ thoughtful and careful consideration when making a commitment.
  • Take ownership of your commitment.
  • Follow through on promises consistently.

• Ethical Dealings are Paramount
  • Be open and honest in all situations, especially when it’s difficult to be so.
  • Respect confidentiality and protect privacy.
  • Put other employees, residents, and investors before yourself.
  • Charge fair and appropriate fees to our investors.

• A Respect for People
  • Use honest, thoughtful, and specific communication.
  • Be responsible for how you are heard.
  • Be transparent and inclusive.
  • Share information timely and consistently.
  • Have empathy — search for the truth and be intentionally slow to understand.

• Requirement for Profitability and Sustainability
  • Promote mindful spending.
  • Be efficient.
  • Be forward thinking.
  • Grow with courage.
  • Be team oriented.

• A Demand for Excellence with a Sense of Urgency
  • Go above and beyond.
  • Get after it.
  • Hold yourself and each other accountable.
  • Inspect what you expect.
  • Communicate what matters most.
  • Delight the customer.

As a Regional Transitional Maintenance Director, you will be responsible for all aspects of a successful property maintenance program within your assigned portfolio. Specific areas of focus will include: preventative maintenance, fire and life-safety, building mechanical systems, fixing things that are broken, keeping things clean, and the ongoing professional development of maintenance personnel across the country. This role requires 100% travel.

• As a company leader, embody and promote the CWS Purpose and Values.
• Role model the behavior, communication, and professional conduct that you expect from your team members.

• Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.

• Identify, collate and store all fire and life-safety systems for each property in CWS Life Safety Smart Sheet.
• Understand all aspects of how to inspect, maintain, repair, and service these systems so they remain functional and in compliance with local regulatory requirements and codes.
• Understand all fire and life-safety codes for each asset within the assigned portfolio.
• Implement property specific, CWS approved life-safety preventative maintenance plans per property; including dates and deadlines for required inspections and certifications.
• Ensure all property inspections for fire and life-safety systems are scheduled and completed annually, on-time.
• Personally review the results of all 3rd party fire and life-safety inspections with vendor and develop a proper scope for any repairs.
• Ensure all other inspections, 5, 10, and 20-year, are scheduled and completed when due per code.
• Ensure all fire life safety repairs are made immediately for red tags.
• Ensure all fire life safety repairs are made within the cure period for yellow tags.
• Regular, hands-on site visits to ensure all fire life-safety systems e.g. fire panels, gates, elevators, boilers, HVACs, pools/spas, and other mechanical systems are functional and in compliance with regulatory requirements and/or codes.
• Once…