Team Lead, Sales Development Representative; Hybrid,Austin

Crowd Strike, Inc.

Full time

R27124

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward.

We're also a mission-driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We're always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters?

The future of cybersecurity starts with you.

Hybrid role balancing elite individual performance (70‑80%) with team management (20‑30% / 4‑6 hours weekly). Bridges SDR/CDR team and leadership, driving personal quota and team success through coaching, operations, and accountability.

• Consistently exceed personal quota and attainment goals
• Maintain superior daily KPI performance as team benchmark
• Execute strategic prospecting campaigns and build high‑quality pipeline
• Collaborate effectively with AEs; operate with complete autonomy

• Coordinate team scheduling, coverage, and departmental programs (SPIFFs, contests, call blocks)
• Run enablement sessions and lead team wrap‑up meetings
• Provide management coverage when SDR/CDR Manager is absent
• Serve as first point of contact for SDR/CDR support needs

• Actively seek coaching opportunities, including regular cold call monitoring
• Provide structured, ongoing coaching to all team members
• Lead new hire onboarding and develop struggling SDRs/CDRs with targeted plans
• Share best practices and model elite prospecting behaviors

• Hold team accountable for daily KPIs and activity metrics
• Ensure forecasting accuracy and updated opportunity notes
• Monitor performance trends, address issues proactively
• Track and report team metrics; implement corrective action plans

• Drive positive energy, collaboration, and team morale
• Contribute strategic ideas for process improvements
• Foster culture of excellence and accountability

First 90 Days: Exceed personal quota, establish coaching cadence, lead effective wrap‑ups/enablement, balance duties, build trust, implement one process improvement

Ongoing: Sustained personal quota/KPI excellence (primary), team hitting goals, measurable coaching impact, smooth operations, positive morale

Uniquely responsible for: proactive coaching (vs. observation-based), team KPI accountability, coordinating operations/scheduling/programs, leading wrap‑ups, administrative compliance, management coverage, formal performance management/reporting

Positioned for: promotion to SDR/CDR Manager or sales management roles with sustained excellence in individual performance and team management.

Reports to: SDR/CDR Manager

Direct Leadership: Assigned SDR/CDR team

Collaborates with: Sr. SDRs/CDRs, AEs, Sales Leadership

Individual performance remains the primary focus; management duties integrated efficiently without compromising quota attainment.

• 6+ months as SDR/CDR at Crowd Strike (preferably Sr. SDR/CDR experience)
• 90% or higher rolling 6 month attainment, with consistent KPI achievement
• Demonstrated coaching ability and leadership qualities
• Strong organizational and communication skills
• Preferred: Team leadership experience, process innovation track record, deep Crowd Strike knowledge

#LI-HK1

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or…