Sr Maintenance Supervisor

Company Overview

Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders.

If you're interested in a workplace where everyone feels empowered to bring their full, authentic selves to work each day, come join our talented and growing team at Berkshire Residential Investments. Our environment of entrepreneurial spirit, culture of expertise and our people-first approach will allow you to thrive while continuing to grow in your career.

We offer 3 weeks of vacation, personal development plans, great insurance, a 25% rent discount (and more!)... Take a look at what makes us different….

Our vision is to kindle an exceptional experience one relationship, one investment, and one neighborhood at a time.

The Senior Maintenance Supervisor will manage daily maintenance operations for 2 or more assigned communities at Berkshire. A Senior Maintenance Supervisor will be assigned based on the complexity of the assets to maximize the value of the property through preservation of the property’s physical attributes, generation of maximum NOI and effective investment of capital at assigned property.

• Responsible for the daily maintenance operations, leadership, and maintenance staff direction of an assigned properties
• Support staff with specific coaching, development and guidance in order that the annual property objectives are met
• Responsible for ensuring the properties are well run and the staff is constantly striving to improve his/her property's operations, curb appeal, and NOI. Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to apartments
• Demonstrate and ensure staff maintains professional levels of personal appearance, hygiene, courtesy and telephone demeanor always while at work
• Maintain effective vendor relations while ensuring vendors are insured and perform work at an acceptable level of quality according to law, contract, schedule and budget
• Responsible for ensuring their properties stay within the established budget guidelines for R&M and Turn Costs
• Responsible for the input of WTN into Ops Technology/PTP at the time of purchase and maximizing the use of online vendors and compliance with all Accounts Payable policies and procedures
• Ensure vacated apartments have proper inspections documented and cost of damages are reported to Property Manager for proper and timely processing
• May assist on sister properties to help Company achieve overall goals of the portfolio
• Provide complete support to the Property Manager in upholding community and corporation standards, policies, and procedures

• Working closely with the Property Manager, set operational and financial goals based on the performance matrix and budget. Manage staff to produce desired results via regular staff meetings, creation and maintenance of on-site goal boards and effective feedback, recognition and reward
• Recruit, train, develop, motivate, supervise and assess performance of all staff to achieve operational goals of assigned property. This includes new employee indoctrination, performance reviews, counseling, instructing, advising, and working with Property Manager on terminating staff, where appropriate
• Review employee performance, with responsibility for rewarding great performance, disciplining poor performance and setting employee development goals during the annual performance appraisal process and monitoring for completion
• Conduct ongoing training and development with maintenance staff; e.g. appliance repairs, HVAC troubleshooting, workplace safety, fair housing and any other type of training that may be needed daily
• Ensure new employees are completing required learning through the Berkshire Learning Management System in a timely manner
• Review and monitor all time by means of time sheets,…