Client Partner

Overview

Step into the pinnacle of client leadership at VML MAP as our next Client Partner. This executive-level role requires strategic prowess and deep commercial insight to define the direction of our most significant client relationships and expand their strategic value and revenue impact. You will set the long-term strategic roadmap for a large anchor client or a portfolio of strategic accounts, directly influencing their business vision and aligning it with VML MAP s capabilities.

As the owner of the client relationship, you will lead and empower cross-functional client teams to ensure exceptional delivery and meaningful business impact for clients and for VML MAP. If you are a visionary leader with a proven track record of orchestrating transformational client growth, cultivating top-tier talent, and driving substantial business outcomes, your leadership is essential to our continued success.

Join us and redefine the future of customer experience at the highest strategic level.

We are seeking a strategic and commercially astute Client Partner to lead and expand our most critical client relationships. In this executive role, you will set the strategic direction for a large client or a portfolio of smaller, high-potential clients, influence the client s long-term roadmap and business strategy, and align these with VML MAP s capabilities to expand scope and value of engagements.

You will lead and manage integrated client teams, ensuring profitability, strong business impact for the client, and sustainable growth for VML MAP.

You will drive significant revenue growth, ensure the financial health of your client accounts, and foster a culture of excellence and innovation within large, multi-disciplinary teams. Your leadership will embody strategic and commercial thinking, paired with impeccable execution at the highest level.

More specifically, your tasks include:

• Strategic Client Leadership: Lead, drive, and expand the strategic scope and value of a large anchor client or a portfolio of key smaller clients, positioning VML MAP as an indispensable strategic partner.
• Visionary Influence: Influence the client s long-term roadmap, business vision, and strategic objectives, aligning VML MAP s capabilities to solve complex business challenges and unlock new opportunities.
• Business Growth & Innovation: Proactively identify new strategic opportunities and scopes, growing the client relationship beyond existing engagements and fostering long-term partnerships.
• Financial Stewardship: Drive significant client revenue growth and ensure overall financial health, profitability, and strategic ROI for both the client and VML MAP.
• Strategic Planning & Execution: Understand client needs, develop overarching strategies to meet business objectives, and translate these into revenue-generating programs and projects.
• Executive Team Leadership: Lead and manage a large, multi-functional client team, with a focus on training, mentorship, and growing top-tier talent within VML MAP.
• Talent & Staffing Management: Oversee staffing for client accounts, building the right team and participating in recruitment and development initiatives to ensure optimal team composition and performance.
• Network Orchestration: Serve as the primary VML MAP point of contact for network collaborations, managing and leveraging the broader network s capabilities to deliver holistic client solutions.
• Commercial Acumen & Accountability: Demonstrate executive leadership, accountability, and strong strategic and commercial thinking in all client engagement and execution.
• Thought Leadership: Champion VML MAP s capabilities and thought leadership, reinforcing our position as a strategic innovator and essential market partner.

You will be the strategic nexus, coordinating a network of senior leaders and expert teams across VML MAP and the wider WPP network. You will work with Client Service Directors, Delivery Partners, Solution Architects, Data Scientists, Creative Directors, Technology Leads, and others. You will foster collaboration, innovation, and high performance to deliver outcomes that transform…