Fortive Business System - Director

Fortive Business System leader for the Accruent, an Operating Company within Fortive. Based either remotely or in Austin, this role will lead all FBS activity across Accruent, and manage other FBS heads in the business.

Accruent is seeking a qualified candidate to become our Director, FBS. This leader will develop, promote, and drive adoption of the Fortive Business System (FBS) throughout Accruent. This includes driving our strategic initiatives as defined by the leadership team, and producing world‑class results in customer experience, quality, on‑time delivery, customer‑value, to result in exceptional financial performance. This individual will provide the thought leadership, roadmap, and development of FBS leaders throughout Accruent.

Additionally, this individual will provide executive coaching and development to all functional leaders including Customer Experience, Sales, Product & Technology, Operations, and Marketing.

Ultimately, the successful candidate will bring a broad combination of experience with the interpersonal and communication skills that afford them superior credibility with executive leaders and throughout all levels of the organization. They will work across many peers and indirect subordinates in a matrixed environment.

Austin, remote is possible

Utilize FBS to drive alignment, growth, and productivity to deliver on strategic and operational goals.

• Serve as thought partner with leadership regarding strategic improvement initiatives and change management.
• Identify additional opportunities for operational & commercial improvements.
• Using a consultative mind set, work side‑by‑side with business and functional leaders to drive operational and financial improvements.
• Develop FBS leaders in every corner of the business to ensure FBS is part of the Accruent culture.
• Ensure FBS tools are utilized for driving business operations and meeting performance goals.
• Assist leadership in meeting and exceeding annual performance objectives for Accruent.
• Develop FBS talent through on‑the‑job and classroom training, certification processes, and recruitment.
• Concisely and effectively communicate with clients and team members with status updates.
• Be the advocate for the customer and be able to have crucial conversations with clients to manage through difficulties.
• Go to “Gemba” as needed to hear directly from our staff and clients about their needs.
• Prepare regular, thorough, and articulate executive summaries for senior leadership on project and team performance.

• 5+ years of experience leading continuous improvement and transformative initiatives in a business function
• Shows a commitment to serve customers; aligns with organizational objectives with customer interests.
• Excellent problem solving and decision‑making skills are essential.
• Excellent presentation, oral communications, and writing skills are required.
• Display the ability to adapt to technical challenges quickly in unfamiliar environments, and to apply current knowledge to unknown topics to accomplish the appropriate results.
• Develop insights into situations quickly; question conventional methods and find best solutions.
• Encourage innovative ideas to increase efficiency and productivity.
• Make appropriate‑level decisions independently.
• Make recommendations for improvement for existing processes.
• Possesses a high sense of urgency to deliver results.
• Targets breakthrough performance, believes in achieving the unachievable
• Highly autonomous and self‑directed but listens to leadership for high‑level direction.
• Comfortable in a very direct and candid environment, focus on results and improvements.
• Has the ability to create followership to drive effective change management.
• Possess the technical skills necessary to resolve a broad array of business issues.
• Effectively articulate issues, facilitate their resolution, and report results to leadership.
• Provide examples of use of Project management & FBS tools to provide results in organizational improvement. The tools must include at least:
  Kaizen, VOC, VSM, Standard Work, Daily Management, 5S, Visual Management, PSP, Transactional Process…