Chief of Staff-Chief Consumer & Marketing Officer

In this role, you will operate as the right hand of the Chief Consumer and Marketing Officer, focusing on driving strategy, partner management, planning and budgeting, and supporting communications, operations, and execution. You will play a critical role within the Consumer and Marketing leadership team with a direct reporting line to the Chief Consumer and Marketing Officer.

• Act as a trusted advisor and operator for the Chief Consumer and Marketing Officer, filling in as necessary in meetings, synthesizing information and feedback for quick decision-making.
• Anticipate the Executive's needs and proactively assemble the appropriate people and resources to solve problems independently, bringing forth new ideas and solutions to scale processes and bring more order to busy teams.
• Field and funnel incoming requests; exercise strong judgment and discretion with highly confidential information.
• Act as a liaison and trusted partner while relaying and exchanging information with senior leaders and cross‑functional organizations.

• Assist the Chief Consumer and Marketing Officer in managing the rhythm of the business in close partnership with the Consumer and Marketing Leadership teams, including owning meeting agendas and following up on action items.
• Attend meetings and capture meeting insights as needed.
• Meet deadlines by maintaining an organized approach, knowing how to prioritize and coordinate multiple work activities in a fast‑paced environment.

• Support fiscal year planning, OKR/PM/GM planning, and headcount planning.

• Move change forward as we transform our consumer strategy, with effective communication and change‑management practices.
• Support key initiatives around purpose, talent, decision making, priorities, community and communications to nurture and scale our culture.
• Lead, drive and execute on various team events, socials, offsite meetings, and other initiatives.
• Work cross‑functionally to ensure communication is efficient and clear between teams.

• Constantly evolve and improve systems and processes to allow marketing and product teams to function effectively.

• A strategic thinker, disciplined planner, and strong operator with proven experience working closely with engineering leadership.
• A highly collaborative leader with a track record of building effective cross‑functional teams and relationships.
• An engaging communicator, making complex and nuanced topics accessible to the larger organization through relevant examples and storytelling.
• World‑class written and verbal communication skills, including demonstrated capabilities in public speaking, leading meetings and workshops, and creating presentation materials.
• Comfortable working in high‑pressure, time‑sensitive situations.

• Bachelor's Degree and 10+ years of relevant experience.
• Demonstrated experience engaging and influencing senior executives and managing stakeholders.
  
  Exceptional project and program management abilities with a history of driving results on key initiatives across departments.
• Track record for attracting, organizing, and developing high‑performing, diverse teams.
• Strong understanding of technology requirements, challenges, and terminology.

Diversity is important to us, therefore,  is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition,  will provide reasonable accommodations for otherwise qualified disabled individuals.