General Manager​/Chief of Staff

Position: General Manager / Chief of Staff
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At , we help purpose-driven people turn their ideas into bestselling books-and those books into movements that change lives. We've helped thousands of authors publish, launch, and grow their impact, reaching millions of readers worldwide.

Our mission is bold:
Help 100,000 people publish a book by 2035. We've been named to the INC 5000 list four times, and we're just getting started.

We are looking for a true General Manager / Chief of Staff to be the "Right Hand" and ultimate #2 to our CEO, Chandler Bolt. If you are a high-EQ, data-driven operator who loves managing people, tightening operations, and safeguarding finances-this is your dream role

Chief of Staff
In-Person | Austin, TX (West Lake Hills) | Executive Leadership

The Role

As our General Manager / Chief of Staff, you are the heartbeat of our business engine. You aren't just managing "stuff"-you own the entire internal execution of the company. You will serve as the classic "Integrator" to our CEO's vision, translating high-level strategy into daily operational excellence.

This is a unique executive hybrid role. You will directly own and oversee three critical pillars: People, Operations, and Finance. You are an operator first, a strategist second, and an absolute master at managing managers to hit aggressive growth targets.

What You'll Own & Do

• People & Leadership: Manage, coach, and hold our leadership team accountable. You will have 5 direct reports spanning Talent Development (Ashleigh), Finance/Bookkeeping, Book Production (Qatharina), Author Success (Michael), and Coaching (Brett).
• Operational Excellence: Streamline our workflows, eliminate bottlenecks, and build repeatable, tech-forward systems. You will lead the charge on integrating AI into our daily workflows to drive massive company-wide efficiency.
• Financial Guardianship: Own the health of our P&L. You will oversee our bookkeeping function, manage cash flow, drive revenue retention (including high-level customer saves and A/R collection), and ensure the CEO has crystal-clear financial visibility.
• Austin HQ Culture: Serve as the primary, high-energy leader in our West Lake Hills office, setting the standard for effort, attitude, and accountability for the local team.

The Type of Person Who Thrives Here

• You are an Operator >
  Strategist: You get your energy from execution, building systems, and making the trains run on time. Ideas are great, but "Getting Stuff Done" (GSD) is your oxygen.
• You Have Managed Managers: This isn't your first rodeo leading people. You know how to develop leaders, manage varied personalities, and drive accountability across different departments.
• You are an AI Champion: You don't just use AI; you love it. You are constantly looking for ways to leverage AI tools to automate manual tasks and scale human output.
• High EQ + Direct Communication: You can deliver tough feedback with empathy. You know how to navigate high-stakes personnel or customer situations with a calm, firm, and fair approach.
• You Love the "Gym or Franchise" Grind: If you have successfully run a multi-unit fitness studio network, a regional territory for a major franchise, or a fast-paced home services branch-you speak our language. You know how to optimize labor, control costs, and drive local performance.

Required Experience

• 3-5+ years of experience as a General Manager, Chief of Staff, VP of Operations, or Multi-Unit Regional Manager (experience in high-growth small business, franchise operations, or multi-location fitness environments like Orange Theory, F45, Lifetime, or Neighborly brands is highly preferred).
• Proven experience managing managers and cross-functional teams (People, Ops, Finance).
• Deep financial fluency: Experience partnering with bookkeepers, mastering P&L management, and managing cash flow.
• Tech & AI Savviness: Strong working knowledge of modern operations software and a track record of implementing AI/automation tools in business workflows.
• In-Office Driven: You thrive on the energy of a local team and are excited to be on-site at our West Lake Hills office 5 days a week.

What You'll Get

• Compelling Compensation: $125,000 - $200,000 Base Salary (dependent on experience) + Profit Share.
• Unlimited Books: We practice what we preach-read and publish as much as you want!
• Self-Care Budget: Monthly allowance for massages, house cleaning, and wellness to keep you performing at your peak.
• Impact: The rare chance to build the operational engine that empowers 100,000 authors to change the world.

Ready to Lead?

If you're a high-level operator who wants to step up as the ultimate #2, partner with an energetic CEO, and run a world-class engine, we want to meet you.

To Apply: Click the button below to submit your resume and a brief note on why you're the General Manager / Chief of Staff we've been looking for.