Manager, District Operations

Job Summary

Manages the day-to-day operations at a medium to large site. Route Managers and/or Senior Route Managers can report into this job. Establishes and maintains performance and productivity metrics and cost management processes.

• Manages the day-to-day operations of the District and provides daily support to Route Managers in ensuring quality performance.
• Monitors operating metrics while diagnosing and improving processes, procedures, and performance.
• Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
• Ensures thorough root cause investigations for all injuries and incidents, following up with consistent discipline and retraining.
• Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
• Formulates both short-term and long-term goals and action plans in conjunction with the District Manager or Senior District Manager.
• Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
• Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes WM as a good corporate citizen and valued resource.
• Ensures District compliance with WM Way processes and continues to work toward and/or maintain Gold Standards.
• Works with functional groups to resolve employee relations and labor relations issues.

• Associate's Degree (accredited), or in lieu of degree
• High School Diploma or GED (accredited)
• Valid Driver's License

• 2 years of relevant work experience.

• This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Employees receive a competitive total compensation package including medical, dental, vision, life insurance, Short Term Disability, a Stock Purchase Plan, company match on 401(k), paid vacation, holidays and personal days. Benefits may vary by site.

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

In order to travel by air or access federal property, federal law requires individuals have a REAL  an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL  TSA‑approved alternative.

• Job Identification 2347711
• Job Category Operations Management - District
• Posting Date 06/01/2026, 12:40 PM
• Apply Before 06/06/2026, 05:00 AM
• Job Schedule Full time
• Locations 2900 N FM 973, AUSTIN, TX, 78725, US (On-site)