Chief of Staff to Chief Administrative and People Officer

## Chief of Staff to Chief Administrative and People Officer Apply locations:
United States - Texas - Remote:
United States - Texas - Austin:
United States - Washington DC - Remote:
United States - New York Metro Area - Remote:
United States - New Jersey Metro Area - Remote time type:
Full time posted on:
Posted Yesterday job requisition :
113136-JOBSprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.##
** Job Description**##
* The Chief of Staff (CoS) to the CAO is a force multiplier—helping drive People strategy, operating cadence, and cross-functional execution across the HR function and its partners (Finance, Legal, IT, and business leaders). This role blends sharp strategic thinking with hands-on operational rigor to keep the CAO office running at a high bar: ensuring leaders are prepared, decisions turn into action, and the People organization stays aligned on measurable outcomes.

The ideal candidate is highly organized, detail-obsessed, high-energy, and thrives in a fast-paced environment while influencing through trust, clarity, and collaboration.  An AI forward thinker with experience in consulting for HR organizations with a bias for action and execution.  
** Key Responsibilities**  + Own the CAO office operating cadence (weekly/monthly/quarterly rhythms), including agenda-setting, pre-reads, decision logs, action tracking, and follow-through.  + Run the People function Business Management System (BMS) and QBRs end-to-end: define timelines, coordinate inputs, develop narratives, ensure data integrity, and drive accountability for commitments.  + Develop executive- and Board-ready materials for People topics (e.g., workforce, org health, talent, engagement, transformation): reporting, dashboards, and compelling presentations that synthesize complex information into crisp insights, options, and recommendations.  

+ Support People strategy development and execution: translate strategy into plans, operating mechanisms, and measurable goals; identify risks, dependencies, and trade-offs early.  + Drive cross-functional alignment across HR COEs and HRBPs (Talent Acquisition, Total Rewards, People Ops, L&D, Employee Relations, DEI, People Analytics), ensuring consistent narrative, prioritization, and delivery.  + Partner with Finance to manage the budget, including programs and headcount—bringing analytical rigor and clear recommendations.  

+ Serve as a trusted thought partner to the CAO: bring “outside-in” perspective, provide bottom-up insights, and pressure-test plans, communications, and stakeholder strategy.  + Establish operational rigor: improve processes, templates, and standards for planning, measurement, and executive communications across the People organization.  + Bring AI proficiency for productivity and quality: identify high-value People use cases (e.g., insights synthesis, policy/knowledge retrieval, manager enablement), standardize workflows, and deploy tools that improve cycle time, insight quality, and operational efficiency.  

+ Handle sensitive information with discretion; maintain high judgment, integrity, and confidentiality.  
** Qualifications**  + Bachelor's degree required  + 10–15+ years of experience in strategic consulting, People/HR strategy & operations, business operations, or Chief of Staff roles; experience supporting a CHRO/People executive and operating in a matrixed environment strongly preferred.  +…