Employee Relations Principal, Operations Corporate Employee Relations; ER & Field Enablement

Position: Employee Relations Principal, Operations Corporate Employee Relations (ER) & Field Enablement
Description

The Amazon Operations Corporate Employee Relations (ER) & Field Enablement team supports Amazon operations corporate employees and field leaders, and we are seeking an Employee Relations Principal to join our team.

The successful candidate will have a demonstrated ability to:

Assessment & Analysis

- Quickly evaluate data, workplace dynamics, behaviors, and relationships to identify risks and gaps in the work environment

Strategic Program Development

- Develop and execute sustainable, scalable initiatives, mechanisms, and programs that drive long-lasting change at all levels of the organization

Leadership & Influence

- Influence leaders to secure alignment, build support, and cultivate change agents across the business

Team Leadership

- Lead and develop a team of employee relations professionals

ER/LR Expertise

- Possess significant employee relations expertise, excellent judgment, and highly developed analytical and communication skills.

The Principal reports directly to an Employee Relations Director and serves as a key member of the Operations Corporate Employee Relations team. The successful candidate must be capable of traveling domestically at least 50% of the time with potential for additional travel when necessary, and at times with short notice.

Key job responsibilities

- Risk Detection and Mitigation:
Apply employee relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs

- Detect and Mitigate Risks:
Apply employee relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks.

- Crisis Management:
Work reactively on crisis-oriented issues under time limitations while exercising excellent judgment and leadership

- Project Management:
Independently design, own, and lead successfully large-scale, network-wide projects that improve frontline employee and contractor experience.

- Analyze and Interpret Data:
Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs

- Artificial Intelligence (AI):
Use AI tools and technologies to analyze data, automate routine tasks, and develop improve processes.

- Communicate Effectively:
Rapidly produce high-quality execute level written communications that concisely analyze problems and move solutions from concept to execution. Effectively present verbally to all levels of the organization.

- Collaborate:
Build constructive relationships with critical stakeholders to share information and influence change.

- Problem Solve:
Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions.

- Work at Scale:
Design solutions for a single person, site, station, or situation then translate, design, and launch sustainable mechanisms for entire networks.

- Deliver Innovative Solutions:
Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions.

- Campaign Strategy:
Develop communication and tactical campaign strategy as well as lead team of tactical execution.

- Lead Through Others:
Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results.

- Hire & Develop the Best:
Lead the development and growth of our field employee relations team. This role may have direct reports including Employee Relations Specialists, Managers and/or Principals.

Basic Qualifications

- Bachelor's degree

- Experience producing executive-level written materials and presenting to executive audiences

- Experience creating and implementing large-scale programs

- Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee

- 10+ years of relevant experience in employee relations, labor relations, labor/employment law OR 10+ years of relevant experience to include 1+ years of Amazon experience and one or more short term assignments within…