Business Services Officer

Date:
May 8, 2026

Location:

AUSTIN, TX

• Functional
  
  Title:
  
  Business Services Officer
• Job Title:
  
  Property Manager III
• Agency:
  Health & Human Services Comm
• Department: FACILITY AND WAREHOUSE SERVICE
• Posting Number: 16853
• Closing Date: 06/07/2026
• Posting Audience:
  Internal and External
• Occupational Category:
  Business and Financial Operations
• Salary Range: $4,801.16 - $6,281.33
• Salary Group: TEXAS-B-22
• Shift: Day
• Additional Shift: Days (First)
• Telework: (if eligible)
• Travel:
  Up to 40%
• Regular/Temporary:
  Regular
• Full Time/Part Time:
  Full time
• FLSA Exempt/Non-Exempt:
  Nonexempt
• Job Location City: AUSTIN
• Job Location Address: 1111 W NORTH LOOP

Under the supervision of the Business Services Manager for Facility Services (FS), the Business Services Officer coordinates and executes administrative support services for all HHS agency programs in the state office geographic area. Work involves a wide range of facility support activities, including facility leasing and management, space planning, managing office moves, safety and security inspections and remediation, coordinating office maintenance activities, contract initiation and management, asset management, and other duties to facilitate smooth operations of state office service programs.

The Officer provides consultative services, guidance and technical assistance to customers in agency programs, analyzes program requests and develops action plans, and consults with contractors, lessors, public officials, and internal and external agency representatives to resolve problems and ensure continued service delivery.

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Conducts regular scheduled visits to local/field offices to perform facility reviews; ensures all emergency and routine building problems and safety issues are identified and corrected in a timely manner; counsels and trains Local Office Coordinators (LOC) on available FS services, how to request assistance, supplies and/or equipment, and the appropriate monitoring and reporting of safety or security concerns; manages all service requests and resolves facility issues for assigned offices including coordinating purchases, contracting repair or maintenance services, initiating emergency or security incident management, addressing accessibility or safety issues, and intervening on vendor or lessor performance concerns;
  
  maintains productive relationships with LOCs to facilitate effective FS service delivery to programs (40%).
• Analyzes and reviews use of space among agencies at assigned offices to determine efficiencies; consults with programs on requests for additional space, evaluating options for relocation, adding space or obtaining new leases; implements FS space allocation guidelines across all agencies; recommends most cost‑effective options to program and FS management; manages space projects through to completion with necessary actions such as coordination with HHS Facility Management and Leasing (FML), Texas Facility Commission (TFC), agency program management, lessors, contractors, purchasers, inspectors, movers, and agency telecom and IT support (20%).
• Develops specifications for services and manages service contracts for regional offices to meet program agency goals; service contracts include janitorial, security, locksmiths, electricians, plumbing, HVAC, freight/shipping/postage meters, office equipment supply and maintenance, and carpet cleaning (15%).
• Coordinates with FS warehouse and asset management staff to arrange pickup, transfer and appropriate disposition of agency records and surplus furniture and equipment; assists in annual inventory, locating, scanning and reconciling reports on controlled assets (10%).
• Assists in developing and implementing policies, procedures, and special projects to improve FS service delivery or meet regional program needs; prepares reports, serves on work groups, provides technical assistance, handles emergency tasks and assignments, and performs other duties as required (10%).
• Assigns and oversees work of other support staff in Business Services (5%).

• Knowledge of local, state and federal laws, and regulations relevant to business services, facility operations, contract management and procurement.
• Knowledge of the principles, practices and techniques of facility management, contract development and management, leasing and state purchasing.
• Knowledge of the programs of the Texas Health & Human Services agencies.
• Skill in planning, organizing, implementing and evaluating large multi‑faced projects and program support activities.
• Skill in effective communications, including negotiating, resolving conflicts, consulting, training, and preparing reports.
• Skill in the use of standard agency computer hardware and software such as Microsoft Office Suite.
• Ability to manage multiple tasks, with competing deadlines, and produce…