Director, Global Operations

MongoDB is looking for a Director or Senior Director of Global Recruiting Operations to help shape how our Talent Acquisition function operates, scales, and delivers impact as the business evolves. Reporting to the VP, Global Talent Acquisition, this leader will own the operating system behind our hiring engine and lead the team responsible for recruiting operations, analytics, program management, enablement, candidate experience, systems, and tooling.

This role is ideal for a leader who can combine operational excellence with transformation leadership. We are looking for someone who can simplify complexity, build scalable mechanisms, improve decision-making through better data and planning, and help MongoDB take practical advantage of AI, automation, and modern recruiting technologies in ways that improve outcomes for candidates, recruiters, hiring managers, and business leaders.

This role can be based out of Austin TX or New York NY, as a hybrid office work style or remotely in the United States.

• Lead the global Recruiting Operations function across systems and tools, analytics, project and program management, enablement, and candidate experience
• Partner closely with the VP, Global Talent Acquisition and TA leadership to define how the function should operate, scale, and evolve over the next several years
• Build and strengthen the operating mechanisms that run the business, including planning rhythms, prioritization, decision forums, execution tracking, and visibility into performance, risks, and outcomes
• Drive greater rigor in recruiting data, forecasting, headcount planning, capacity planning, and governance so leaders can make faster and better-informed decisions
• Assess and improve the recruiting delivery model to increase speed, quality, scalability, and operating leverage
• Lead the roadmap for AI, automation, and recruiting technology, including user experience, evolving functionality, workflow redesign, adoption, quality control, and measurable business impact
• Evaluate and recommend recruiting systems, tools, and capabilities, and make informed decisions on technology selection and investment in support of current and future business needs
• Build and lead a high-performing team with clear ownership, strong standards, and a focus on simplification, consistency, measurable results and driving organization level change and improvement
• Partner across Talent Acquisition, HR, Finance, and business leadership to ensure recruiting operations supports hiring plans and broader business priorities

• Significant recruiting operations leadership experience in a scaled, complex, high-growth environment
• Experience building, leading, or transforming a Recruiting Operations function at a company of similar size and complexity in a way that scales to future business needs
• Experience leading across multiple disciplines, including recruiting systems, analytics, program management, enablement, and service or candidate experience
• Strong operating model instincts, including designing decision-making mechanisms, planning rhythms, accountability structures, and cross-functional governance
• Deep familiarity with common and emerging recruiting technology stack tools and capabilities, including experience evaluating, selecting, and implementing systems and workflow solutions
• Strong business acumen and comfort partnering with senior leaders on planning, prioritization, resource allocation, and tradeoff decisions
• A high bar for data quality, operational rigor, and measurable outcomes, with experience translating fragmented data into actionable insight
• Demonstrated experience leading change across recruiting organizations, including driving adoption of new processes, tools, and ways of working
• Practical fluency in AI and automation within recruiting or adjacent workflows, with sound judgment on where automation creates value and where human oversight remains critical
• Strong people leadership skills, including building teams, clarifying scope, and developing leaders and managers
• The ability to operate effectively in ambiguity and lead through transformation, not just steady‑state optimization