Mortgage Production Manager

Job Function / Summary

This position is primarily responsible for managing a group of Mortgage originators within a Region; it establishes and monitors production goals, coaches and motivates the origination staff, and manages the Mortgage Division’s relationships with other lines of business within the Region.

• Manages and/or supervises a group of originators and assists in the recruiting and development of the Originators within the Region.
• Establishes and monitors production goals.
• Coaches and motivates the origination staff to achieve set production goals through weekly, monthly, and quarterly sales production meetings.
• Assists in organizing and supervising the local marketing efforts.
• Manages the Mortgage Division’s relationships with the other lines of business within the Region.
• Functions as the primary contact for external organizations such as the local Board of Realtors, the local Builders Association, and the local Mortgage Bankers Association.
• Assists the origination staff with improving industry, product knowledge, and sales ability.
• Proactively develops and maintains a good relationship with other lines of business within the bank and with external referral sources such as Realtors and Builders.
• Works with the Mortgage Operations Team to ensure service level times are met on origination, processing, and closing.
• Keeps current on all developments, applicable laws, and regulations within the mortgage field.

• Directly supervises 10 to 15 Mortgage Originators within the Region.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsible for interviewing, hiring, and training employees.
• Responsible for planning, assigning, and directing work.
• Responsible for appraising performance.
• Responsible for rewarding and disciplining employees.
• Responsible for addressing complaints and resolving problems.

• Bachelor’s Degree in Business or Marketing.
• 5+ years of experience in Mortgage Origination.
• Advanced knowledge of Trust administration and operations.
• Thorough understanding of the banking industry and operations.
• Advanced knowledge of regulations applicable to the trust industry.
• Ability to handle complex assignments and projects.
• Detail‑oriented with strong analytical skills.
• Strong oral and written communication skills.
• Ability to work with minimum supervision.
• National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008 is required. Upon active employment the candidate must register on NMLS or re‑register and move their previous registration; continued employment is contingent upon successful registration immediately after the start date and annual renewal thereafter.

• Ability to work under stress and meet deadlines.
• Ability to operate a keyboard if required to perform the essential job functions.
• Ability to read and interpret a document if required to perform the essential job functions.
• Ability to travel if required to perform the essential job functions.
• Ability to lift, move, and carry approximately 20 pounds if required to perform the essential job functions.

All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.