Assistant Director, Austin Convention Center - Sales & Marketing

Overview

Assistant Director, Austin Convention Center – Sales & Marketing. Under general direction of the Director, exercises independent judgment and is responsible for the management, operations, marketing and usage of the City’s public event and parking facilities, including administrative and support functions.

• Support the Director in contract and operational management of shared usage facilities.
• Assist the Director in development of the department annual budget.
• Assist the Director in establishing and managing fees and revenues for facility usage, including rates for lease or rental, concessions, parking, etc.
• Assist the Director in management of contractors and subcontractors.
• Mentor and coach staff to identify areas in need of improvement.
• Suggest methods for improvement and monitor employee progress in these areas.
• Provide direct supervision to Convention Center Division and Business Unit managers.
• Maintain responsibility for dissemination of information to and from staff, fostering open and honest communication.
• Disseminate city and departmental policies, procedures, and guidelines, ensuring consistent application throughout the organization.
• Evaluate employee job performance regularly, providing feedback and suggesting improvement methods.
• Assume full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
• Requires approval for Criminal Background Investigation (CBI).

• Knowledge of convention and trade show industry and of facility management.
• Knowledge of practices and principals relative to leadership, management and supervision.
• Knowledge of scheduling techniques.
• Knowledge of modern budgeting and personnel management practices.
• Skill in strategic planning.
• Skill and proficiency in establishing and maintaining open and honest communication with City and department staff and employees.
• Skill in providing direction for employees to ensure efficient customer service.
• Skill in the application of supervisory and management practices.
• Skill in providing feedback to employees in a positive and constructive manner.
• Skill in training, mentoring, and coaching staff.
• Skill in management of emergency-related incidents.
• Skill in basic use of personal computers and productivity applications such as word processing, database management, and presentation and spreadsheet software.
• Skill in operations forecasting and grand strategy design and implementation.
• Skill in projecting long‑range goals for facility usage, revenues, and expenses.
• Skill in establishing and maintaining effective working relationships with City officials, representatives of business and governments, City employees, and the general public.

• Bachelor’s degree in Business Administration, Public Administration, or related field plus a minimum of seven (7) years’ experience in a managerial capacity in a convention center, public assembly/event facility, or other related facility/industry.
• One (1) additional year of experience may substitute for one (1) year of the required education, with a maximum substitution of four (4) years.
• None of the required licenses or certifications are specified.

Working with the Austin Convention Center provides health and welfare benefits such as low‑cost medical, dental, and vision coverage; paid leave time; a highly competitive retirement plan; and training opportunities.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. The City will not discriminate on the basis of AIDS, AIDS related complex, or HIV status, nor against individuals perceived to be at risk of HIV infection.