Manager; Austin

Manager (Austin)

Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas in the WF Program Policy department.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

We are seeking a decisive leader to manage policy development for programs including the Workforce Innovation and Opportunity Act Title l, Wagner-Peyser Employment Service, and Trade Adjustment Assistance. Success in this position requires a commitment to collaboration, outstanding customer service, and impeccable attention to detail. The ideal candidate will leverage these skills and their exceptional leadership to drive projects to completion, ensuring policies are accurate, clear, and actionable for all stakeholders.

You are a self-starter who thrives in an environment where priorities can shift rapidly. If you excel at turning complex challenges into clear, effective policy and are looking for a rewarding opportunity to make a significant impact, we encourage you to apply.

The Manager IV performs advanced (senior-level) managerial work administering the daily operations and activities of an agency's business function, division, or department. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

You will be trusted to:

• Lead a team responsible for the development of written policy documents such as discussion papers, briefing papers, procedures, and guidelines for employment and training programs.
• Guide the preparation of administrative reports, state plans, federal waiver requests, and responses to federal audit reviews.
• Enhance program effectiveness by developing and recommending service delivery guidelines, providing expert guidance on program issues, and implementing action plans for operational improvement.
• Anticipate and address policy changes by analyzing the impact of state and federal legislation/regulations on programs and manage the development, preparation, review, and revision of legislative analysis.
• Manage high-level technical assistance and guidance to 28 Local Workforce Development Boards to ensure workforce programs are operated according to TWC standards.
• Brief executive management, TWC Commissioners and/or their staff regarding policies, projects, and issues; coordinate with internal and external stakeholders.
• Represent the department and TWC at meetings, conferences, seminars, and serve on committees.
• Foster a high-performing team through effective performance management, professional development, and clear guidance on job expectations and TWC standards.
• Perform related work as needed.

You qualify with:

• Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year and six months of which must have been in an administrative management or supervisory capacity.
• Relevant academic credits may be applied toward experience qualifications for this position.

You are a great fit with:

• Knowledge of local, state, and federal laws and regulations relevant to program areas and of the principles and practices of public administration and management.
• Experience with policy development.
• Exceptional verbal and written communications skills.
• Experience managing complex projects simultaneously, meeting deadlines, and effectively prioritizing tasks.
• Exceptional leadership, facilitation, and coordination skills.
• Ability to quickly learn complex new content and adapt to changing priorities.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to multi-task and deliver high quality…