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Executive Director, CCaaS & CX Transformation

Job in Austin, Travis County, Texas, 78716, USA
Listing for: TTEC
Full Time position
Listed on 2026-06-29
Job specializations:
  • Management
    Program / Project Manager, Healthcare Management
Salary/Wage Range or Industry Benchmark: 200000 - 240000 USD Yearly USD 200000.00 240000.00 YEAR
Job Description & How to Apply Below

TTEC is seeking an Executive Director for Professional Services in Austin, Texas, who will lead and manage projects across complex Contact Center applications. This role requires a blend of technical expertise and strong leadership to guide teams and clients through the CCaaS landscape effectively.

The ideal candidate will bring over 12 years of experience in contact centers, with a proven track record in project leadership. The position offers a competitive salary between $200,000 and $240,000 and includes a comprehensive benefits package.

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