Sr. Account Manager

Boostlingo is a mission-driven, fast-growing language technology company focused on defining and developing the next generation of interpretation technology solutions. Being at the forefront of this ground-breaking technology enables us to connect people across the globe and break down communication barriers.

Boostlingo’s technology innovation empowers our customers and the people they serve to communicate without barriers and increases language access for all. We offer products and tools for interpreter management, video remote Interpretation (VRI) and over the phone interpretation (OPI) delivery, interpreter scheduling, simultaneous interpretation, multilingual events, and monthly subscriptions for on-demand interpretation.

Headquartered in Austin, TX, our global, hybrid teams are distributed across offices in San Francisco, Austin, Copenhagen, Manila, and Ireland.

• Positive Vibes:
  Bring positive energy and have a “solutions-oriented” mindset
• Be Bold, Stay Humble:
  Appreciate that every voice matters (and we want to hear yours) while remaining humble in the understanding that no one person is more important than the broader team.
• Be Inclusive:
  Create and contribute to an environment where anyone can feel welcomed, supported, respected, and valued.
• Drive Change:
  Staying curious, challenging assumptions, adapting quickly, and taking action even when the path isn’t perfectly clear. Being proactive rather than reactive, shaping the future instead of protecting the past.

Boostlingo is extremely honored to have been recognized as one of Inc. Magazine's Best Workplaces for the last three consecutive years ). This esteemed recognition reflects the dedication that our incredible team has towards embodying our Core Values every day and we couldn’t be prouder of this team!

The Sr. Account Manager plays a critical role in helping our enterprise healthcare partners, including health systems, hospital networks, health plans, and government health agencies, deliver accessible, high-quality care through effective language support. In this role, you will build strong, strategic relationships with key customers, guide them in maximizing the value of our platform, including our expanding AI interpreter suite, and serve as a trusted partner they rely on to navigate challenges and drive success.

This role is designed for someone with a strong background in healthcare and a deep understanding of its unique dynamics, including operational pressures, compliance requirements, procurement cycles, and driving meaningful change within health systems. Experience managing enterprise healthcare accounts is essential to be successful in this position.

We are a fast-growing language interpretation technology company backed by Mainsail Partners, and our mission is to make language access seamless, scalable, and fair. Our team is small enough for your work to be noticed, but large enough to offer interesting challenges. If you want to manage real accounts, work with customers who rely on you, and join a company where language access is the main focus, not just a line item, we would love to meet you.

• Build and maintain trusted relationships with enterprise healthcare accounts, including health systems, hospital networks, health plans, and government agencies. Serve as their main advisor and advocate within Boostlingo adoption across your book of business; translate adoption goals into real account plans with concrete milestones tied to outcomes your clients actually care about (cost per encounter, LEP compliance, turnaround time).
• Use internal AI workflows and automation tools to stay proactive with your accounts. Identify risks, find growth opportunities, and focus your efforts where they have the most impact.
• Bring real healthcare expertise to every conversation. Understand the operational pressures your clients face, such as staffing constraints, cost control, and health equity requirements, and show how Boostlingo can help; without needing you to check with someone else first.
• Manage complex renewal and expansion cycles with multiple stakeholders, including…