Chief Operating Officer

Chief Operating Officer

The Chief Operations Officer is responsible for providing leadership in developing and executing wrap around community services necessary to implement comprehensive Head Start and Early Head Start programming while supporting the Executive Director, and the Board of Directors to develop and implement Strategic Plans with key performance metrics to guide the direction of the organization. The COO will provide leadership and oversight for Facilities, Information Technology (IT), Parent Family Community Engagement (PFCE), Enrollment, Health, Nutrition, and Data Systems.

The COO will work closely with the Head Start Director to ensure children and their families receive the full complement of services necessary for overall success. In addition, the COO will collaborate with the Executive Leadership team to organize and implement systems that support fiscal, human resources, fund development, and overall program compliance. The COO will work closely with the Head Start Director and the Executive Director to support Program Governance.

The COO reports to the Executive Director.

Essential Duties and Responsibilities

• Strategic Planning
• Supervision and Evaluation
• Employee, Parent, and Community Relations
• Safety
• Monitoring and Compliance
• Professionalism
• Personal and Professional Development

Minimum Qualifications

• Master's degree in social work, Human Services, Public Administration, Business Administration or a social science-related field.
• Ten years in a leadership role in a profit or non-profit organization.
• Ten or more years in a leadership role providing direct services for children, and families in a education or social service organization.
• Relevant work experience in a community-based, nonprofit organization that administers federal, state, county and/or city grants. Direct Head Start and Early Head Start management preferred.
• Strong leadership and people management skills with the ability to guide and motivate teams.
• Excellent analytical and problem-solving skills to make data informed decisions.
• The ability to understand, interpret and apply Child Inc policies and procedures, as well as federal, state, and local regulations, and the ability to share such knowledge with other staff accordingly.
• Knowledge of written and spoken conversational Spanish preferred.
• Must possess valid driver's license and insured automobile; ability to travel and attend overnight training.
• Must pass criminal history background checks.

Candidates must pass an extensive background check that includes fingerprinting, education/credentials/certifications verifications, and professional reference checks before beginning employment.