Manager; Austin

Manager – Austin ()

Texas Workforce Commission connects people with careers across the state. The commission is headquartered on the north lawn of the Texas State Capitol but has offices statewide. It is a Family Friendly Certified Workplace offering competitive salaries, extensive training and development, and comprehensive benefits. This position is located at 1117 Trinity St, Austin, Texas in the WF Program Policy department.

Applicants must be Texas residents or willing to relocate to Texas. The Texas Workforce Commission will not consider applications from individuals who require sponsorship for an employment visa, including those with H1B visas or currently on student or postgraduate visas.

The Manager IV performs advanced (senior‑level) managerial work, administering the daily operations and activities of an agency’s business function, division, or department. The position requires working under limited supervision with considerable latitude for initiative and independent judgment.

• Lead a team responsible for the development of written policy documents such as discussion papers, briefing papers, procedures, and guidelines for employment and training programs.
• Guide the preparation of administrative reports, state plans, federal waiver requests, and responses to federal audit reviews.
• Enhance program effectiveness by developing and recommending service delivery guidelines, providing expert guidance on program issues, and implementing action plans for operational improvement.
• Anticipate and address policy changes by analyzing the impact of state and federal legislation/regulations on programs and manage the development, preparation, review, and revision of legislative analysis.
• Manage high‑level technical assistance and guidance to 28 Local Workforce Development Boards to ensure workforce programs are operated in accordance with TWC standards.
• Brief executive management, TWC Commissioners and/or their staff regarding policies, projects, and issues; coordinate with internal and external stakeholders.
• Represent the department and TWC at meetings, conferences, seminars, and serve on committees.
• Foster a high‑performing team through effective performance management, professional development, and clear guidance on job expectations and TWC standards.
• Perform related work as needed.

Core

Qualifications:

• Five years of full‑time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, including at least 18 months in an administrative management or supervisory capacity.
• Relevant academic credits may be applied toward experience qualifications for this position.

Desired Skills and Attributes:

• Knowledge of local, state, and federal laws and regulations relevant to program areas and of the principles and practices of public administration and management.
• Experience with policy development.
• Exceptional verbal and written communication skills.
• Experience managing complex projects simultaneously, meeting deadlines, and effectively prioritizing tasks.
• Exceptional leadership, facilitation, and coordination skills.
• Ability to quickly learn complex new content and adapt to changing priorities.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to multi‑task and deliver high‑quality work with great attention to detail and accuracy.
• Ability to establish goals and objectives.
• Experience supervising the work of others.

• Family Friendly Certified Workplace.
• Competitive starting salary: $7,790.32 – $8,179.83 per month.
• Defined Retirement Benefit Plan.
• Optional 401(k) and 457 accounts.
• Medical insurance.
• Paid time off, including vacation, sick, and family care leave.
• Additional benefits are available at the Texas Workforce Commission employee benefits portal.

Duty involves up to 25% travel within the state of Texas.