Senior Customer Success Manager, Looker

The application window will be open until at least July 8, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Applicants in the County of Los Angeles:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Applicants in San Francisco:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note:

By applying to this position you will have an opportunity to share your preferred working location from the following:
San Francisco, CA, USA;
Austin, TX, USA;
Boulder, CO, USA;
Irvine, CA, USA;
Kirkland, WA, USA;
Portland, OR, USA;
San Diego, CA, USA;
Sunnyvale, CA, USA;
Los Angeles, CA, USA
.

• Bachelor’s degree or equivalent practical experience.
• 10 years of customer-facing experience, driving customer development programs.
• Experience managing customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery.
• Experience driving digital development using Looker and managing initiatives across engineering, sales, support, and services.

• Master's degree in a management, technical or engineering field.
• Experience leading or managing project analytics, business intelligence, or data warehousing programs in enterprise organizations.
• Experience working with Enterprise and Solution architects to define future states of the roadmap to deliver to customers.
• Experience collaborating with channel partners, system integrators, and knowledge of the Google Cloud ecosystem.
• Excellent communication, presentation, and program management skills.

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and customers.

You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $135000 - $196000 (USD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google.

• Collaborate with customers to identify success services that will accelerate the time to value, and develop plans to implement these…