General Manager | Colton

Job Description

Colton House Hotel, 2510 South Congress Ave, Austin, Texas, United States of America

General Manager | Colton House Hotel

Let’s start off with the most important part-what’s in it for you:

* Eligibility of perks is dependent upon job status*

• Salary Range: $120,000 to $135,000 DOE
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans
  -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people‑first organization, ignited from the inside to succeed on the outside. We are a tight‑knit, inclusive, values‑driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us.

We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

• Provides strategic leadership and hands‑on operational oversight for all departments, ensuring exceptional guest experiences and strong financial performance and alignment with company mission, goals, and performance standards
• Drives revenue growth with a strong sales and entrepreneurial mindset, actively leading group sales efforts, partnerships, and local market engagement to increase top‑line results , including outreach, negotiations, planning, and execution of service delivery to ensure client satisfaction and repeat business
• Directs the development and achievement of the property’s financial goals, including budgeting, forecasting, revenue generation, and cost management
• Acts as the primary representative of the property within the community and industry, building strong relationships that support visibility, reputation, and business growth by fostering relationships with local organizations, officials, and business partners
• Collaborates with ownership and senior leadership on strategic initiatives, performance reporting, and long‑term planning. Balances ownership expectations with operational excellence and maintaining operational integrity and focus
• Navigates complex interpersonal dynamics with professionalism, maintaining a firm but approachable leadership style that earns trust and drives results
• Oversees daily hotel operations, ensuring consistent, high‑quality service delivery across front office, housekeeping, food & beverage, and facilities
• Develops and executes budgets, forecasts, and revenue strategies; closely manages P&L performance, expenses, and profitability targets
• Builds, leads, mentors, and evaluates a high‑performing leadership team, fostering accountability, engagement, and a high‑performing, guest‑focused culture
• Leads recruitment, training, and development of team members, supporting succession planning and career growth
• Conducts performance reviews of direct reports and delivers feedback, supporting their professional growth and building the bench
• Holds leaders accountable through clear performance expectations, regular feedback, and consistent documentation and performance management practices
• Monitors guest feedback and operational metrics to identify improvement opportunities and implement meaningful enhancements with department leaders
• Ensures adherence to company…