TJJD -Teacher - CTE - Family Consumer Science - Culinary; GNS

Job Title

Perform highly complex (journey-level) supervisory, administrative and technical work to accomplish assigned objectives related to program operations of the Driver License Division.

Essential Duties/Responsibilities:

• Assign, train, and supervise the work activities of staff and monitor workflow and workload to ensure quality work is completed timely and in compliance with state and Federal laws and Division policy.
• Oversee the performance of a variety of technical, training, research, planning, policy, program assessment, and administrative activities.
• Serve as liaison to Manager and Assistant Manager in managing duties and responsibilities in their absence.
• Recommend and prepare requesting action to fill vacancies; chair and serve on interview boards and provide recommendations on applicant suitability.
• Develop and implement techniques for evaluating programs and oversee program evaluation activities.
• Communicate with other internal and external customers to ensure effective teamwork and quality customer service is provided.
• Establish program goals and objectives; develop and approve schedules, priorities, and standards for achieving objectives; administer performance evaluations, counsel and mentor assigned employees regarding their performance; approve assigned employees’ leave requests; maintain applicable employee records.
• Participate in the development, implementation, and coordination of program policies, procedures, new major programs, and provide ongoing training to assigned employees to ensure consistency.
• Provide guidance to employees in handling difficult or complex problems in assigned program area.
• Prepare program management and productivity reports and studies.
• Develop productivity metrics, and help staff achieve program goals and objectives.
• Review/update software specification documents, attend meetings, and participate in committee work as assigned.
• Research and analyze applicable/proposed laws, rules, federal and state regulations, files and/or records and confer with program staff to ensure appropriate interpretation or application of pertinent laws as they pertain to the Division.
• Conduct and review special investigations, complaint investigations, and administrative inquiries.
• Oversee and maintain offices(s), equipment and any assigned fleet vehicles, including but not limited to maintaining inventory, replacement, maintenance, inspection, and repairs through proper agency procedures and policy.
• May perform check rides, process transactions, and administer road skills (drive test) exams.
• May perform audits of bank records and deposits.
• Prepare and conduct seminars and presentations to internal and external Division stakeholders and customers regarding assigned program area.
• May travel to conduct training to a wide variety of individuals.
• Direct, develop, and evaluate projects using accepted project management methodologies; includes multiple meetings with sponsors and key stakeholders.
• Compose schedules, reports and budget expenditures.
• Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.
• Perform other duties as assigned.

General Qualifications and Requirements:

• Education:
  
  Graduation from an accredited four-year college or university with a major in business management or a related field.
• Experience:
  
  Minimum of one (1) year of progressively responsible work experience in office management or in administration of government or business programs. One (1) year of experience in a lead or supervisory capacity is preferred.
• Substitution
  
  Note:
  
  Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis.
• Licensure and/or Certification:
  If driving is required, must possess a valid Texas driver license from state of residence.
• Regulatory knowledge:
  Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.
• Supervisory/Managerial/Leadership skills:
  Knowledge of management and supervisory methods and principles, performance and productivity standards, and…