Operations and Logistic Manager - Austin, TX

Description

AAF International offers the most comprehensive clean air solutions available across the globe. Selling under the American Air Filter® and the AAF International® brand names, AAF International has been an industry pioneer since 1921 with manufacturing operations in 22 countries with over 6000 employees globally. Our products are the industry benchmarks for quality and performance. Our applications include commercial, industrial and residential solutions from the filters used in your home to the most critical cleanroom and power generation applications.

We are a member of the Daikin Group, the world's largest air conditioning provider with $30 billion in revenue and over 75,000 employees worldwide. Founded in 1924, Daikin has grown into a diversified industrial manufacturing company offering solutions in clean, air, air conditioning, refrigeration, chemicals, oil hydraulics, defense systems and electronics.

Our culture of continuous improvement, safety, and world class operations is driven by our people-centered management philosophy. This philosophy is built around mutual selection: that while AAF seeks top talent people to join and deliver on our team, we also want each team member to receive job satisfaction, growth & development, and continued happiness in being a long-term member of the AAF family.

This is fueled by our belief in treating our people, our supply partners, our customers and our environment with the trust and respect we each require, and our passion to give back to our community for our success.

Read more about our philosophy at:

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship, veteran status, uniform service member status, age, disability or any other legally recognized protected personal characteristics.

The Operations and Logistics Manager provides hands‑on operational support to Branch Operations and Sales, including management of the Branch and personnel. The OLM is also responsible for assisting sales, meeting targets and goals, overseeing daily operations and Branch Profit and Loss (P&L), supporting service, inventory management and overall efficiency and productivity. Collaborates with key stakeholders to improve processes that drive growth and profitability expansion.

Supports the Operations personnel on developing the necessary talent to build a distinctive, results‑oriented team.

• Lead the day-to-day operations of the Albuquerque Branch and provide support to the team in ensuring quality customer service and budget performance.
• Manage branch profit and loss statements and partner with the Americas to develop budgets and allocate financial resources to achieve business goals.
• Directly manage a small team of warehouse, delivery and service personnel including scheduling of service requests, and delivery routes for each week.
• Create a positive customer experience with the staff at the branch, including greeting customers that may come in during the day to pick up will call orders.
• Provide accurate, professional, and timely customer service/support to our customers and assess customer satisfaction through regular dialog with customers and company owners occasionally.
• Manage inventory, merchandise, parts, and equipment inventory processes and inventory turns.
• Take pride in warehouse and promote cleanliness, attention to detail and protection of stored products.
• In the event there are on‑site issues with the building or surrounding area, dialog with property management (landlord) directly.
• Coordinate with remote North America Customer Service team for daily picklists, customer orders and deliveries needed.
• Create RFQ for outside buy items, to be delivered to corporate purchasing team to raise purchase orders.
• Communicate with purchasing department regarding vendor order status.
• Manage warehouse inventory and equipment, reporting monthly on any maintenance needs.
• Participate in weekly forecast tracker call, identifying inventory needs for upcoming orders and…