Vertical Manager

Key Responsibilities

• Lead and develop a quota‑carrying team of 6‑8 Customer Account Managers (CAMs).
• Act as escalation point for critical accounts and ensure successful quota outcomes.
• Provide the VP with weekly forecast metrics on renewals and add‑on opportunities.
• Manage customer calls to action and health scorecards, tracking progress.
• Participate in product demos and discovery sessions as needed by CAMs.
• Create and manage quarterly objectives for CAMs, supporting business analysis and growth.
• Collaborate with Product Management and Marketing to develop vertical‑specific strategies.
• Support the VP of Customer Success in creating scalable communication plans.
• Build and maintain forecasts for renewals and add‑ons.

• Strong expertise in Sage Intacct and experience across multiple departments (Marketing, Support, Product Management, etc.).
• Experience engaging with C‑level executives and building relationships.
• Excellent interpersonal skills with the ability to adapt to different situations and personalities.
• Strong communication skills, including hosting webinars or leading meetings.
• Minimum 5+ years of business experience and preferred experience managing a quota‑based sales team.

• Competitive salaries in the top 5% of comparable companies.
• Comprehensive health, dental, and vision coverage.
• 401(k) retirement match (100% matching up to 4%).
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday).
• 18 weeks paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
• 5 days paid yearly to volunteer (through Sage Foundation).
• $5,250 tuition reimbursement per calendar year, starting 6 months after the hire date.
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually).
• Library of on‑demand career development options and ongoing training offerings.

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.