Partner Success Manager; Accounting​/Audit

The Partner Success Manager serves as the primary operational relationship owner for assigned partners. This role ensures partner‑led implementations are visible, partner consultants are tracked through readiness and capacity signals, handoffs are complete, risks are surfaced early, and partners have a consistent operational point of contact inside Partner Services.

This role requires working in office 3 days per week, although that requirement may change based on team and business needs.

Visa sponsorship is not available at this time.

• Serve as the day‑to‑day operational point of contact for assigned partners; maintain regular partner check‑ins and build trusted operational relationships with partner delivery leaders.
• Align communication cadence (weekly, bi‑weekly, or monthly) based on partner maturity, delivery capacity, and project activity.
• Monitor active partner‑led implementations; track project progress, risks, and completion status; ensure concerns are surfaced before they become customer‑impacting.
• Coordinate issues between Flo Qast sales and partner delivery teams; ensure handoff materials are complete and actionable.
• Monitor partner consultant bench strength and capacity; identify risks due to insufficient trained consultants or uneven experience.
• Own the operational components of partner business reviews, including performance, consultant readiness, and project health.
• Coordinate operational escalations involving implementation quality, handoffs, or process concerns.

• 5+ years of professional experience demonstrating project execution, professional growth, and adaptability in a dynamic work environment.
• 2+ years of public accounting or industry accounting experience.
• BS degree in Accounting, Finance or related field.
• Thorough knowledge of basic accounting procedures and principles.
• Strong client‑facing experience.
• Experience working cross‑functionally with sales and implementation teams.
• Highly energetic, positive and enthusiastic team player with strong interpersonal skills and collaborative orientation.
• Detail‑oriented with strong problem‑solving and decision‑making skills.
• Self‑starter with a high level of initiative and follow‑through.
• Strong project management skills and ability to coordinate with multiple cross‑functional teams to scope, execute, and measure program effectiveness.
• Excellent communication (written and verbal), interpersonal and consultative skills; ability to facilitate executive‑level business reviews.
• Strong work ethic and integrity.
• Ability to work well under tight deadlines and respond to rapidly changing demands.

• 1+ years of experience in partner implementation or partner management role.
• Prior user experience of Flo Qast and/or other month‑end close software.
• Experience using Learning Management Systems.
• Experience using Customer Success/Experience systems.
• CPA preferred, or CPA eligible.
• Experience using Salesforce.
• Strong working knowledge of Flo Qast and experience with implementing Flo Qast.

Base pay range: $94,000 – $126,000. Compensation also includes a comprehensive benefits package, including medical, dental, vision, family planning benefits, life & disability insurance, and unlimited vacation.

Flo Qast, Inc is committed to operating fair and unbiased recruitment procedures, providing equal opportunity for employment, and considers applicants based on relevant skills, education, and experience. We welcome people of all backgrounds, experiences, abilities, and perspectives. We are an equal‑opportunity employer.