District Account Manager

Job Description

We are Securitas Security Services USA, Inc., the global leader in security solutions. Our mission is to protect the most important assets of our clients. We are looking for a dedicated and dynamic District Account Manager to oversee our clients’ facilities in Austin, TX
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Competitive Salary: $58,000 - $60,000 annually

Monthly Vehicle Allowance: $600.00

Comprehensive Benefits Package includes medical, dental, vision, and life insurance; 10 accrued vacation days, 4 personal holidays, 6 sick days; 401(k) with company match. Career growth through continuous training and leadership development. Dynamic work environment.

• Manage day-to-day operations of the site security team, including scheduling, training, counseling, mentoring, and performance management.
• Ensure compliance with operational standards, company policies, and client expectations.
• Act as the primary point of contact for client representatives, addressing concerns and maintaining strong relationships.
• Oversee security projects from initiation to completion, ensuring they meet objectives and quality standards.
• Implement solutions to enhance efficiency, safety, and security protocols.
• Maintain operational excellence by achieving key performance indicators (KPIs) and service level agreements (SLAs).
• Develop and execute training programs and standard operating procedures for security personnel.
• Conduct audits, manage access control systems, and ensure compliance with safety regulations.
• Lead by example, demonstrating core values of Integrity, Vigilance, and Helpfulness.

• Previous management and leadership experience in security or a similar environment.
• Strong operational and management skills, including planning, organizing, and decision-making.
• Experience in employee scheduling, training, and performance management.
• Customer service management experience with a proven track record of delivering superior service.
• High-level qualifications in risk management and avoidance (preferred).
• Excellent communication and interpersonal skills.
• Demonstrated ability to innovate and drive positive change.
• Professionalism, ethical conduct, and integrity.
• Adaptable and data‑driven with strong problem‑solving skills.

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.