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Member Services Leader: Elevate Member Experience

Job in Austin, Travis County, Texas, 78716, USA
Listing for: UFCU
Full Time position
Listed on 2026-07-14
Job specializations:
  • Management
    Operations Management, General Management
Salary/Wage Range or Industry Benchmark: 85000 - 120000 USD Yearly USD 85000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Member Services Leader: Elevate the Member Experience

UFCU in Texas seeks a Manager, Member Services to lead a high-volume call center and foster a culture of care, accountability, and service excellence. In partnership with the Director, Member Services, this leader shapes strategies to elevate member experiences and strengthen daily operations.

The role emphasizes mentoring, performance-driven leadership, and continuous learning to support growth and engagement across the team.

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