Senior Manager, AI-Driven Customer Success
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-22
Listing for:
Benepass
Full Time
position Listed on 2026-07-22
Job specializations:
-
Management
Operations Management, Project & Program Management
Job Description & How to Apply Below
Benepass is seeking a Senior Manager, Client Success to lead our SMB and Mid-Market strategy. You will guide six CSMs and collaborate with Sales, Implementation, Product, and Engineering to drive retention and expansion while shaping scalable processes.
You will champion AI and automation to streamline operations, improve customer outcomes, and maintain strong unit economics as we grow. This role emphasizes people leadership and data-driven decision making.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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