Regional Manager & Pool Technician

Commercial Aquatics, a First Service Brands company operating under The Amenity Collective, is one of the largest commercial aquatics management and maintenance companies in the country. Our American Pool brand has built a strong presence across major markets in the Eastern US, and we are now actively growing our footprint across Texas. With established operations in Houston and Dallas and a rapidly expanding presence in the Austin and San Antonio corridor, this is an exciting time to be part of a company that combines the resources of a national platform with the momentum of a regional growth story.

We are seeking a Regional Manager/Technician to join our team in Austin, TX. In this role, you will oversee all property and operational activities across the Austin and San Antonio markets while ensuring exceptional service for our customers. As this is a new and expanding market, you will initially take a hands‑on role by servicing customer accounts and supporting daily field operations.

As the region grows, you will transition into a Manager position, recruiting, training, and managing a team of Technicians while continuing to drive operational excellence and business growth.

We are looking for an ambitious, self‑motivated professional with a background in aquatics, including basic pool repair and renovation. The ideal candidate has excellent customer service, sales, and pool operations experience, as well as proven management and leadership abilities. A strong work ethic, initiative, and a commitment to delivering exceptional service to our customers are essential for this role.

• Manage day‑to‑day operations for all customer accounts throughout the Austin and San Antonio region.
• Schedule service routes, prioritize work orders, and ensure projects are completed efficiently.
• Oversee and manage repair & renovation projects from planning through completion.
• Lead maintenance and service projects from conception to completion.
• Lead and coordinate Technicians and subcontractors to maintain workflow efficiency.
• Perform pool maintenance, troubleshooting, basic repairs, equipment installations, and oversee renovation services.
• Conduct regular contracted service and inspections of all managed locations to ensure that pool services, including filtration, circulation, heating systems, and chemical balancing, meet safety and operational standards.
• Ensure pools are properly maintained through regular cleaning, chemical treatment, equipment checks, and repair as needed. Maintain high levels of customer satisfaction through efficient service and resolution of issues.
• Troubleshoot and resolve issues as they arise throughout project life cycles.
• Monitor inventory, equipment, and vehicle maintenance.
• Manage tools, equipment, and materials required for projects.
• Maintain inventory control and ensure availability of necessary supplies.

• Ensure all work is performed in accordance with safety regulations, building codes, and company procedures.
• Maintain a safe and clean job site by properly handling and storing materials, removing tools and equipment when not in use, and securing the site daily
• Ensure all work is performed safely and efficiently, in compliance with government and company PPE (Personal Protective Equipment) standards
• Ensure repair methods and techniques align with industry best practices and quality expectations.
• Build and maintain strong relationships with property managers, community associations, and commercial clients.
• Respond promptly to customer concerns and resolve service issues professionally.
• Identify opportunities to grow existing customer relationships through additional services.
• Build operation through account sales.

• As the market grows ‑ recruit, hire, and train a high‑performing service technician team while fostering a positive work environment.
• Collaborate with company leadership to develop strategies for continued regional growth and operational excellence.

• 3+ years of experience in the commercial or residential pool industry (commercial industry is preferred).
• Experience with pool equipment…