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Senior Strategic Customer Success Manager

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Swap Commerce Limited
Full Time position
Listed on 2026-07-26
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below

Swap Commerce Limited is seeking a seasoned Customer Success Manager to own and grow a strategic book of business. You will manage senior stakeholder relationships, drive retention and expansion, and coordinate internal teams to deliver maximum value across the product suite.

You will act as the voice of the customer, lead escalations when needed, and champion adoption and commercial outcomes in a fast-paced startup environment.

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Position Requirements
10+ Years work experience
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