×
Register Here to Apply for Jobs or Post Jobs. X

Partner Technical Services Lead – Escalations & Ops

Job in Austin, Travis County, Texas, 78716, USA
Listing for: AlleyCorp
Full Time position
Listed on 2026-07-26
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 133000 - 261000 USD Yearly USD 133000.00 261000.00 YEAR
Job Description & How to Apply Below

MongoDB is seeking a Manager, Technical Services Partner Support based in Austin, TX, to lead a team of seasoned engineers handling partner-facing cases and escalations. The role focuses on coaching, operational excellence, and scalable support for a fast-growing partner ecosystem.

This leadership position emphasizes calm execution during escalations, customer outcomes, and collaboration across Engineering, Product, and Customer Success to strengthen the Partner Support function.

#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary