Regional VP of Operations - Rental

Regional VP of Operations

Department:
Texas First Rentals (TFR)

Employment Type:

Full Time

Location:

TFR - South Austin

Reporting To:
Taylor Graves

The Regional VP of Operations will have the responsibilities of increasing profitable revenue, managing the rental assets, and maximizing market share within their respective regional business unit. The role provides leadership, mentoring, and coaching to managers ensuring safe and efficient operational processes are implemented and executed across the business in support of business goals. The incumbent in this position is expected to model the following practices on a daily basis:
1) Demonstrate alignment with the company's mission and core business values;
2) Collaborate with key internal/external resources;
3) Participate in ongoing self-development.

• Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models and processes to ensure alignment with our Vision, Values, and Mission
• Provides strategic direction, market analysis, business planning, and operational oversight to the management team;
  Defines key business drivers and metrics and provides necessary resources
• Provide oversight on operational performance, opportunities, financial issues and matters of strategic importance
• Supervises the activities of the operations, service, transportation, finance departments, and all other supporting roles across multiple districts
• Analyzes and reviews all assets for the purpose of determining utilization, financial return, and overall performance
• Trains District Managers in ensuring competence with all company policies
• Promotes a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Drives performance improvement across the organization by looking for opportunities and deficiencies
• Reviews and analyzes financial, operational, marketing, staffing, organizational structure and customer data, and strategy
• Maintained high levels of customer satisfaction as measured by various surveys and metrics
• Establishes expectations, processes, and metrics for employee behavior and actions that influence customer satisfaction
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned

• Expertise in technical aptitude and understanding of specialty rental equipment and rental industry
• Demonstrated skills of business accounting principles, budget preparation, and strong business acumen
• Proven ability to lead and implement key strategic projects that have significantly improved the profit and growth trajectory of a business
• Genuinely interested in exponentially growing the Company’s business and transforming its operations for successful longevity
• Driven and results-oriented; business development, KPIs, and market expansion to meet corporate targets
• Coaching/mentoring experience with branch personnel
• Excellent oral and written communication skills
• Strong interpersonal skills sufficient to engage with vendors, own staff, and corporate executives to exchange information, influence and persuade
• First-class presentation skills before both small and large groups
• Exceptional organizational, time management, and multi-tasking skills
• Advanced Microsoft Office skills to include Excel, Word, and Power Point
• Demonstrated ability to work with all levels of personnel within the organization and customer operations
• Ability to understand the implications of new information for both current and future problem-solving and decision-making
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
• Ability to interpret extensive technical instructions in mathematical or diagram form and understand several abstract variables
• Ability to work independently and within a team in a fast-paced,…