Senior Account Director

Our Opportunity

GPJ is looking for a strategic Sr. Account Director to join one of our growing accounts that will support the day-to-day management of experiential, conference and event work for a large client. GPJ is proud to be filled with passionate, collaborative team members so if this sounds like you, read on!

This role is hybrid, requiring you to report on-site to one of the following office locations a minimum of 2 days/week:
Austin, Boston, Detroit, Los Angeles, Nashville, New York City, or San Francisco.

You are responsible for ensuring the overall success of our clients and the profitability of their accounts, particularly on larger projects. You oversee the margin levels within your assigned portfolio, which includes adapting to any service changes that may arise. Your role also involves making sure that we meet all timelines and budget requirements for every aspect of the account.

Maintaining a strategic responsibility for nurturing the relationships between our clients and our agency is a key part of your job. You actively work to build trust and engagement with senior-level clients and vendors. Additionally, you are accountable for creating and developing the direction and objectives for the accounts you oversee, and you have become a subject matter expert on our client's brand, business, and industry.

In addition, you support program direction, objectives, and plans. You possess proficiency in our tools (CRM, Deltek, etc) as well as thorough understanding of our processes. You provide a high level of client service and satisfaction, all while ensuring that you consistently and efficiently deploy GPJ methodologies.

Another significant aspect of your role is driving account growth. You are continuously pursuing and generating new revenue opportunities as a regular part of your activities. You have a deep understanding of our full range of services at GPJ, and you can effectively communicate this both internally and to clients as part of our sales process. Balancing a high level of client service and satisfaction with the consistent and efficient deployment of GPJ methodologies is crucial to your role.

You have strong scope of work development skills and are focused on account health which includes HR%, temp spend, forecasting with levels of confidence, and staffing properly.

You take accountability for ensuring that large and complex budgets are effectively built, managed, and reconciled, and you may delegate work to key team members as needed. In terms of team management, you are actively involved in mentoring and leading your team. You take responsibility for the quality of your team's work and may have multiple direct reports. You are also capable of defining a vision for the team and aligning our resources with this vision in collaboration with functional leaders.

In addition to direct reports, you lead the cross-disciplinary team on your accounts. You possess the ability to motivate and manage a team when there is dotted line reporting.

• Experience working with Fortune 500 brands strongly desired
• May have one or more direct reports
• Able to independently create and develop account/program strategic direction and objectives; proactively engage with and enable/inspire the team to add innovative strategic and creative contributions.
• Lead internal strategic meetings and present findings to client
• Able to help identify, lead and close new opportunities, strategically leveraging internal resources and teams (for organic and net new opportunities)
• Experience and confidence engaging and building respected, trusted peer-to-peer relationships with mid to senior level client side marketing executives
• Actively helps mentor / teach others on Account team; may help manage onsite resources
• Fully capable of building decks and presentations which tell a story in the language that the client will understand
• Possess executive presence - be able to read and 'command' a room
• Understands how to effectively oversee overall, increasingly complex project timelines in line with strategic objectives
• Understand effective budget oversight and troubleshooting for larger, more complex budgets, leveraging SMEs as needed
• Ensures team proactively addresses key project financial metrics, including profitability and margin
• Ensures team accurately interprets and proactively addresses impact of changes on project financial metrics
• Able to drive accountability with team and assist with troubleshooting / continuous improvement around financial metrics
• Able to have strategic, more complex financial conversations with clients
• Has a clear understanding of PO and reconciliation process; ensures execution of accurate, timely client invoicing
• Strong proficiency in Microsoft Office software including PPT, Word, Excel, Outlook. Previous experience with ERP, Project Management software, or similar tool is preferred

Account Development & Growth
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