Senior Customer Retention & Experience Manager
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-31
Listing for:
Google Inc.
Full Time
position Listed on 2026-07-31
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
GFiber is seeking a Customer Relations and Retention Manager to lead a team of Customer Specialists. You will drive high-quality resolutions for complex escalations and translate insights into ROI for leadership.
This role emphasizes cross-functional collaboration, data-driven process improvements, and ongoing customer experience enhancements. The position requires ISP operations experience, strong leadership, and the ability to work non-standard hours.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×