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Revenue-Driven Customer Success Manager

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Applied Labs
Full Time position
Listed on 2026-08-02
Job specializations:
  • Management
    Client Relationship Management
  • Business
    Customer Success Mgr./ CSM, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 71645 - 121164 USD Yearly USD 71645.00 121164.00 YEAR
Job Description & How to Apply Below

Commerce is seeking a commercially minded Customer Success Manager to own and grow a portfolio of named customers, with Net Revenue Retention as the primary performance metric.

You will develop strategic success plans, drive product adoption, manage renewals, and partner with Sales to identify expansion opportunities. You’ll lead executive reviews, monitor health signals, and collaborate across Product, Support, and Ops to maximize long-term value.

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