Staff, Technical Program Manager
Listed on 2026-09-12
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Management
Project & Program Management, Operations Management, Change Management
About This Role
The Senior Manager, Program Management leads the program management function across the organization, establishing governance frameworks, driving strategic portfolio decisions, and building organizational capability to deliver complex, enterprise-wide initiatives.
This role partners with executive leadership to translate business strategy into executable programs, ensures alignment across technology, business, and operational stakeholders, and drives measurable business outcomes through disciplined program execution.
The role is located in Austin, New York, or New Jersey.
Responsibilities- Develop program strategies that effectively align with the company’s business goals.
- Design and implement long‑term goals for project performance and oversee a team of project managers and support staff, ensuring effective delegation, coordination, and execution of projects.
- Promote professional development of team members through coaching, performance management, and training opportunities.
- Act as the primary contact for program stakeholders, maintaining strong relationships and keeping stakeholders informed of progress and issues.
- Facilitate stakeholder meetings and deliver detailed reports on program status to executive leadership and external partners.
- Manage program budgets and ensure financial accountability by tracking expenses and forecasting budget requirements for project sustainability.
- Perform cost‑benefit analysis on programs, including risk assessment for resource allocation.
- Ensure program outputs meet quality standards agreed upon in the planning phase.
- Implement continuous improvement practices to enhance program effectiveness and efficiency.
- Bachelor’s degree in Business Administration, Project Management, or a related field (or equivalent work experience) required; advanced degree preferred.
- 12+ years of progressive program and project management experience, with 5+ years in a leadership role managing managers or leading a program management function.
- Experience in strategic planning and business analysis.
- Proven track record of managing multiple large‑scale projects or programs.
- PMP, PgMP, or similar certifications strongly preferred.
Skills and Abilities
- Executive presence and ability to influence senior stakeholders without direct authority.
- Exceptional organizational leadership and change management capabilities.
- Strong decision‑making skills under ambiguity and pressure.
- Deep expertise in program and portfolio management methodologies (Agile, Waterfall, Hybrid, SAFe).
- Proficiency in enterprise program management and portfolio tools (MS Project, Jira, Clarity PPM, Service Now PPM).
- Strong understanding of financial reporting and budgeting processes.
- Expertise in industry‑specific tools and technologies related to project and program management.
- Outstanding leadership and organizational abilities.
- Excellent communication and interpersonal skills, capable of working effectively with cross‑functional teams.
- Ability to resolve conflicts and handle stress effectively.
- Strong problem‑solving skills and ability to think strategically and analytically.
- Capable of synthesizing complex information into actionable plans.
This job operates in a hybrid office environment, three days per week at the office.
Our Rewards- Comprehensive healthcare benefits (medical, dental, vision, EAP).
- Competitive paid time off (PTO).
- 401(k) match.
- Parental leave.
- HSA contribution match.
- Paid subscription to Calm app.
- External learning and tuition reimbursement benefits.
$134,536 – $168,170 annually. Exact compensation may vary based on knowledge, skills, experience, and office location.
EEO StatementApex Fintech Solutions is an equal opportunity employer that does not…
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