Digital Sales Manager - Enterprise

Context & Impact

Lansweeper is building its Digital Sales Manager – Enterprise function from the ground up — and you will be its founding manager. This is a true builder role: you will assemble and lead a team of four Digital Revenue Managers (2 EMEA, 2 AMER), bringing together Lansweeper enterprise sales veterans and fresh talent new to the organization.

Your team owns the renewal motion across 3,000 high-value enterprise accounts, with each DRM holding a €10M ARR book of business — a combined portfolio of €40M ARR. Working in close partnership with the Strategic Expansion team, your mission is to protect and grow Lansweeper's most valuable enterprise accounts through signal-driven lifecycle management, churn prevention, and programmatic organic growth.

Your success is measured clearly: GRR 90%+ and NRR 125%+, shared with the Strategic and Enterprise Expansion teams.

The main challenges you'll face are:

• Building a structured, programmatic approach to managing 3,000 high-value enterprise accounts — including lifecycle management, risk tiering, and churn prediction — largely from scratch

• Driving plan upgrades, license migrations, and objection handling at scale without disrupting account relationships

• Coordinating tightly with the Strategic Expansion team so renewal and expansion motions reinforce rather than conflict with each other

• Designing and embedding AI-assisted workflows that help DRMs prioritize accounts, surface risk signals early, and act before customers churn

• Building reliable forecasting discipline and revenue predictability across a globally distributed team spanning two continents and multiple time zones

• Developing four experienced Digital Revenue Managers across EMEA and AMER into an even higher-performing, cohesive unit

People Leadership

• Lead, coach, and develop four Digital Revenue Managers (2 EMEA, 2 AMER) through pipeline reviews, deal strategy sessions, performance management, and career development

• Set clear targets, accountability frameworks, and team operating rhythms that scale across geographies

• Build a culture of performance, ownership, and continuous learning across a globally distributed team

Revenue Ownership

• Own GRR (90%+) and NRR (125%+) for the DRM team's combined €40M ARR enterprise book

• Drive retention through proactive lifecycle management, churn prediction, and early intervention

• Orchestrate price increases, license migrations, and organic growth plays as part of the lifecycle motion

• Partner with the Strategic Expansion team for seamless coordination across a shared book with complementary ownership

Process & Systems

• Co-design the programmatic infrastructure for managing 3,000 enterprise accounts at scale: account health scoring, risk tiering, playbooks, and escalation paths

• Build forecasting discipline: accurate, data-driven revenue forecasts with meaningful variance analysis

• Lead the AI and automation transformation of the Digital Revenue Manager motion — identify where tooling, signals, and workflows replace manual effort and accelerate outcomes

• Collaborate cross-functionally with Rev Ops, Strategic Expansion, and Customer Success on the digital revenue operating model

Hard Skills

• Proven track record in SaaS revenue management or account management leadership in a B2B SaaS environment

• Experience owning a high-value enterprise book of business focused on retention or expansion

• Strong commercial acumen with demonstrated ability to drive GRR and NRR outcomes

• Data-driven approach to forecasting, churn prediction, and account health monitoring at scale

• Experience designing or scaling programmatic sales motions, preferably with AI- or automation-first components

• Familiarity with Rev Ops tooling and CRM hygiene — Salesforce experience preferred

Soft Skills

• Strong people manager: you develop others and hold them accountable without micromanaging

• Structured and programmatic thinker who brings order to ambiguity and builds processes from scratch

• High ownership mindset: you operate with urgency and don't wait for permission

• Collaborative by default — you understand that your team's success depends on tight partnership with the Strategic Expansion…