Senior Benefits Manager

Corp 300
718 FM 1626 West
Bldg 300
Austin, TX 78748, USA

Corp 300
718 FM 1626 West
Bldg 300
Austin, TX 78748, USA

We are looking for a Senior Benefits Manager to lead our benefits team and oversee the administration of our health and welfare plans, retirement plans, leave of absence programs, and related benefits operations. In this role, you’ll help ensure our benefits programs run smoothly, accurately, and consistently while supporting compliance requirements and working closely with vendors internal partners across the organization.

You’ll also lead a team of four benefits team members, providing day-to-day guidance, coaching, and support for their continued growth. This role reports to and partners closely with the Director of the People Team and other People Team leadership.

We’re looking for a hands‑on benefits leader who can manage complex plans and processes while bringing structure to the work through clear workflows and practical process improvements.

How You’ll Work:

• On-site work from South Austin PCSI corporate office required Monday-Friday during initial training period.
• Eligible for a hybrid work schedule (up to 2 remote days per week) upon successful completion of training and with manager approval.
• Monday-Friday schedule, with approximately 8 consecutive working hours within PCSI’s core business hours of 7:00am - 6:00 pm, and as business needs necessitate.
• Occasional evening and weekend support as needed.
• Must be located in the Austin, TX metro area.

Benefits Include:

• Annual bonus opportunity up to 8%.
• Comprehensive medical, dental, and vision coverage with 100% employer-paid premiums for Employee Only plans.
• 401(k) with company match up to 6%, with pre‑tax and Roth options, and 100% immediate vesting upon eligibility.
• Company-paid short‑term and long‑term disability, plus additional voluntary benefit options.
• 21 days of PTO each year,
• in addition to all federal holidays.

Who We Are:

PCSI is a non‑profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, partnerships, and innovation. We vet, prepare, lead, and sustain a skilled workforce that provides top‑tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few.

We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life’s journey is at the heart of what we do.

What You'll Do as Senior Benefits Manager:

Benefits Strategy & Team Leadership

• Oversee and guide the design, evaluation, and optimization of benefit programs, including medical plans, health & welfare plans, 401(k)/retirement plans, and leave of absence programs.
• Partner with People team leadership and internal stakeholders to support benefit program communication, administration, and alignment with organizational goals.
• Provide practical guidance to People team leadership on benefits trends, compliance considerations, and program improvement opportunities
• Ensure benefit programs support attraction, retention, and long‑term engagement through hands‑on program management.
• Lead, mentor, and develop the benefits team by providing direction, support, and coaching.
• Evaluate existing benefits processes and implement improvements across workflows, systems, compliance controls, vendor performance, and the employee experience.

Plan Administration & Operations

• Manage and remain actively involved in the day‑to‑day administration of all benefits for a large, distributed employee population.
• Manage annual open enrollment, including communications, employee education, HRIS updates, and coordination with benefit vendors.
• Manage day‑to‑day relationships with brokers, carriers, consultants, and third‑party administrators, monitoring performance and resolving service issues.
• Maintain and continuously improve benefits communication channels and documentation, ensuring accuracy, accessibility, and employee understanding.
• Review required notices, plan documents, wrap documents,…