CPI INV Program Director Supervisor III

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance—at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional

Title:

CPI INV Program Director Supervisor III

Job Title:

CPI INV PD Supervisor III Agency:
Dept of Family & Protectve Svc Department: CPS Investigations Region 7 Posting Number: 19802 Closing Date: 08/21/2026 Posting Audience:
Internal and External Occupational Category:
Protective Services Salary Range: $6,377.50- $10,785.83 Pay Frequency:
Monthly Salary Group: TEXAS-B-26

Shift: Day Additional Shift: Telework:
Not Eligible for Telework Travel:
Up to 25% Regular/Temporary:
Regular Full Time/Part Time:
Full time FLSA Exempt/Non-Exempt:
Exempt Facility

Location:



Job Location City: AUSTIN

Job Location Address: 14000 SUMMIT DR Other Locations: MOS Codes: ,,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX
,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP
12 Brief

Job Description:

This position reports to the Regional Program Administrator (PA) and performs highly advanced (senior-level) consultative services, technical assistance, and supervisory work. The position is responsible for the overall program service delivery of Child Protective Investigations (CPI) Supervisors, caseworkers, human services technicians, and administrative assistants within the unit. Work involves coordinating, assigning, and providing consultative oversight to assigned CPI units. The Program Director (PD) assists the program in providing training, insight, and case guidance to staff regarding complex investigations.

Provides operational oversight to CPI units, including the management of case analysis, travel, time and leave, case assignment, conferences, personnel, positive performance, and educational reference for regional management. Analyzes and responds to short-term or emergency requests requiring expedited response. Work includes active participation, training and liaison activities within the community, overall CPI delivery of services, provides subject matter expertise regarding Investigations (INV)/Alternative Response (AR) program, and ensures policies and procedures are in compliance within the program area.

Develops programmatic monitoring tools and performance measures to ensure accountability and quality of service delivery. Represents the program at meetings, conferences, work groups, hearings, and other events. The position interacts routinely with Texas Department of Family and Protective Services staff, other agencies in the community, community boards, judges, schools, law enforcement, and the general public The PD works under minimal supervision, with extensive latitude for the use of initiative and independent judgement.

Essential Job Functions (EJFs): Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.…