Austin Aviation Airport Facility Coordinator

About This Position

Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region. Now, as we build the airport’s largest improvement program in its history, we are redefining the travel experience in one of the fastest-growing cities in the United States. This is an exciting opportunity to join the team behind Journey With AUS, the airport’s expansion and development program, where bold ideas, cutting‑edge infrastructure, and a shared commitment to excellence are taking flight.

Under general supervision, this position provides coordination of work, leadership, and guidance to staff who provide housekeeping, security, and facilities services throughout Austin-Bergstrom International Airport (AUS) and the AUS campus.

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Coordinates, leads, and assists staff conducting facility maintenance, security, emergency services, general and detailed cleaning and disinfecting services using heavy and specialized equipment, and moving and arranging services for airport terminals and campus.
• Acts as supervisor in absence of shift supervisor.
• Interacts with airport tenants, passengers, and other City of Austin departments on behalf of the division.
• Develops and revises standard operating procedures for the division and implements once approved.
• Provides customer service by answering questions and providing information to all customers navigating and transitioning through the airport.
• Performs administrative duties and responsibilities including completing and approving forms, logs, timesheets, and leave requests.
• Stocks, orders, and replenishes supplies campus‑wide; inspects and maintains equipment, vehicles, and areas of the airport campus for needed repairs, maintenance, and cleanliness.
• Communicates and coordinates work with divisional supervisors regarding event operational matters, resolves conflicts and difficult situations, evaluates personnel performance, and resolves other issues.
• Observes and enforces department and facility safety and operational policies and procedures.
• Works in conjunction with airport personnel and assigned staff to coordinate and ensure security and safety for airport facilities; coordinates evacuations and isolations of airport facilities when emergencies arise such as security breaches, weather or fire emergencies, and baggage handling system outages.

May provide leadership, work assignments, evaluation, and guidance to others.

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of airport janitorial processes and procedures.
• Knowledge of Federal Aviation Administration (FAA) and Transportation Security Administration (TSA) regulations and mandates and City, departmental, State, and Local rules and regulations.
• Knowledge of FAA and TSA Security Identification Display Area (SIDA) regulations and requirements.
• Knowledge of Airline Baggage Hygiene procedures.
• Skill in establishing and maintaining collaborative working relationships with others.
• Skill in leadership.
• Skill in using equipment and vehicles in airport services.
• Skill in identifying suspicious and unusual activities.
• Ability to communicate effectively in English.
• Ability to understand and follow oral and written instructions.
• Ability to pass and maintain TSA and SIDA security requirements.
• Ability to train others.
• Ability to operate vehicles and cleaning equipment/machinery and utilize computer software.
• Ability to walk and stand continuously.
• Ability to sit, bend, stoop, twist, climb, kneel, and crawl for periods of time.
• Ability to reach and stretch overhead.
• Ability to demonstrate repetitive hand and foot movement, finger dexterity, grasping, squeezing, and repetitive motions.